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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Worldpay from FIS

    Score8.9 out of 10
    N/AWorldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A

    Payline Data

    Score10 out of 10
    N/APayline Data is a payment gateway for online merchants, brick-and-mortal purchases, and mobile application purchases acquired by Pineapple Payments in late 2017.

    $0.20

    Per Transaction

    Pricing
    Worldpay from FISPayline Data
    Editions & Modules
    No answers on this topic
    Swiping In person
    $0.20
    Per Transaction
    Offerings
    Pricing Offerings
    Worldpay from FISPayline Data
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Worldpay from FISPayline Data
    Considered Both Products
    FIS
    No answer on this topic
    Payline Data
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    57%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Features
    Worldpay from FISPayline Data
    Payment Gateways
    Comparison of Payment Gateways features of Worldpay from FIS and Payline Data
    Feature
    Worldpay from FIS
    8.8
    1 Ratings
    17% above category average
    Payline Data
    -
    Ratings
    Fraud Detection9.01 Ratings00 Ratings
    Billing and Invoicing Support8.01 Ratings00 Ratings
    Global Support9.01 Ratings00 Ratings
    Payment Form Acceptance9.01 Ratings00 Ratings
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    Worldpay from FISPayline Data
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    Medium-sized Companies
    Payoneer
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    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
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    User Ratings
    Worldpay from FISPayline Data
    Likelihood to Recommend
    9.0
    (8 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Worldpay from FISPayline Data
    Likelihood to Recommend
    FIS
    Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
    Incentivized
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    Payline Data
    For medium, to large companies, I have recommended Payline Data.
    Incentivized
    Read full review
    Pros
    FIS
    • It has broad support for networks and software solution.
    • It is fairly easy to implement and configure.
    • Has good technical support when you have the proper contact.
    Incentivized
    Read full review
    Payline Data
    • Payline Data has a great gateway and interface. Most credit card processors use a third party gateway to process payments. I liked that Payline had their own and therefore I didn't have to pay another company additional money. So this saves me money. To be honest it is a good tactical marketing advantage for them as well. If I need to log in and see transactions I log in to their site. The company that I used to work before used the third party, so I can't even remember their name as I rarely visited their site.
    • At first, their gateway interface was very blah. It did the trick, but it was so plain and frankly, it was ugly. They redesigned it several months ago and it looks a lot better now. Very easy to use as well.
    • Their API was very easy to set up. I did have a few questions about it and I was able to get very quick help.
    • They quickly set up my account. This was very important to me. I had tried to contact several credit card processors and had to wait for several of them to return my call. I immediately got a hold of Payline and they had the account set up quickly.
    Incentivized
    Read full review
    Cons
    FIS
    • In my experience, Some of the WORST tech support/customer service I've ever experienced
    • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
    • Duplicate charges
    • Fraud controls are weak and (for gift cards) cost extra for dubious protection
    • It took them over a month (and constant badgering) to give us a copy of our contract
    • The system crashes quite a bit, leaving our locations without any ability to charge customers
    • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
    Read full review
    Payline Data
    • I only have one complaint and it is a very simple one and probably easy to fix. But I receive a daily email from them that has my automatic subscription charges that were done early that morning. It shows a summary of the charges and the declines. The declines show a detailed description of what transaction was declined. But the successful charges are not listed. I wish it would list the successful charges as well.
    • The only other thing I wish is, I wish they were free :). But of course, they need to make money. With that being said, I think they are cheaper than some of the ones I have used before. Especially since I use their gateway and don't pay additional gateway fees.
    Incentivized
    Read full review
    Likelihood to Renew
    FIS
    As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
    Incentivized
    Read full review
    Payline Data
    No answers on this topic
    Usability
    FIS
    Easy! Easy! Easy!
    Incentivized
    Read full review
    Payline Data
    No answers on this topic
    Support Rating
    FIS
    Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
    Incentivized
    Read full review
    Payline Data
    No answers on this topic
    Alternatives Considered
    FIS
    ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
    Read full review
    Payline Data
    Honestly, I don't remember the names of the other credit card processors I have used prior to Paypal and Payline Data. I have used other merchant account services that integrate with the Authorize.net gateway. But Paypal was by far the worst. It was overpriced and integration was a mess as they themselves on their own site had outdated information. I wasn't just using Paypal's regular business account but I also had their merchant account services. Which meant I could process credit cards without people even knowing I was using Paypal. Their merchant card services were very sloppy and the API was a mess to set up. But the worst part of Paypal was their professionalism. On the other hand, Payline Data was easy to set up, cheaper to use and great personal and professional customer service. I felt very well taken care of.
    Incentivized
    Read full review
    Return on Investment
    FIS
    • Positive- More clients are enticed to use World Pay when they hear the benefits.
    • Negative- Customer service lacks so our clients tend to complain about that.
    • Negative- Rates can be a little high depending if client is currently using a local bank.
    Incentivized
    Read full review
    Payline Data
    • They have been easy to get a hold of if I have a question
    • They seem less expensive than some of the other processors I have used.
    Incentivized
    Read full review
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