Likelihood to Recommend Fischer International Identity
Fischer is well suited for the use case scenarios where an institution has not previously used any identity management and needs to quickly provide services to meet regulatory or other deadlines. It also works well when you can implement in smaller batches of user accounts and grow over time. We have found it less appropriate for cases where we have needed to set up on-off temporary or special access. Fischer has worked with us on out-of-band provisioning but we had to pay for extra Fischer professional services to make that work.
Read full review We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily. Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it. For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
Read full review Pros Fischer International Identity
Integration with ERP Integration with Account Directory Integration with Office 365 Password Reset Portal Read full review Brings users access, profiles and accounts all into one place Manages the Life Cycle Management process across ALL identities, permanent and Temporary Secures and manages access to critical applications and resources across the group Enables Info. Security to customise, share and delegate authority across the group Single version of the truth across our technology platform Read full review Cons Fischer International Identity
Reducing the frequency (twice a month) of scheduled outages. But I believe they are making progress toward developing a more robust cloud infrastructure that will eliminate the need for such frequent downtimes. There are some less than intuitive administration tools, which could be improved. Fisher is always willing to help us when we don't understand the proper way to configure using the tools. I would like a streamlined way to move changes from our test environment into our production (live) environment instead of having to duplicate the effort. Read full review The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process. Read full review Usability Fischer International Identity
Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.
Read full review Support Rating Fischer International Identity
Support for Customizations is very limited.
Read full review Implementation Rating Fischer International Identity
Implementation was done correctly and all the requirements were met.
Read full review Alternatives Considered Fischer International Identity
It does deliver as advertised, provided you do your homework and understand the expected outcome before going live. Poor planning can turn the project into a nightmare. It can save the company a good deal of man hours and money by bringing about identity management automation, a self-service portal, and customizable email notifications for all of the identity owners and other stakeholders. For example, you can inform your HR team upon successful account creation and disablement. You can proactively reach out to users informing them about their account extirpation status, etc.
Read full review The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
Read full review Return on Investment Fischer International Identity
Fischer has had a positive impact by providing self-serve identity and password management tools that our constituents can use at their convience, not tied to our operational hours. Fisher Identity as a Service has been a significant cost, but it is anticipated that it saves our students significant time and effort that they can better dedicate to their academic pursuits. Negative initial reaction--as this was a new way of doing things, there was a period of confusion among our college constituent that required additional communication and instruction Read full review Over 300,000 password change/reset calls avoided to the helpdesk annually. 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams. Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance. Read full review ScreenShots