13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1.1 out of 100

Attribute Ratings

  • Fiserv (First Data) - ICICI Merchant Services is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

3.6

Fiserv (First Data) - ICICI Merchant Services

36%
7 Ratings
1.0

TSYS Payment Gateway

10%
2 Ratings

Likelihood to Recommend

Fiserv

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.
Read full review

TSYS

TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.
Read full review

Pros

Fiserv

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Read full review

TSYS

  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
Read full review

Cons

Fiserv

  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
Read full review

TSYS

  • [Changed] fee schedule.
  • [TSYS Payment Gateway] [said] they would issue [refunds] and then it was denied.
Read full review

Pricing Details

Fiserv (First Data) - ICICI Merchant Services

Starting Price

Editions & Modules

Fiserv (First Data) - ICICI Merchant Services editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TSYS Payment Gateway

    Starting Price

    Editions & Modules

    TSYS Payment Gateway editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Alternatives Considered

      Fiserv

      First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.
      Read full review

      TSYS

      Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.
      Read full review

      Return on Investment

      Fiserv

      • Our ROI has been very positive
      • Our company has been able to process cash receipts remotely
      • Our processing charges have been lower
      Read full review

      TSYS

      • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
      • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
      • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
      Read full review

      Add comparison