Fishbowl Inventory vs. ShipStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fishbowl Inventory
Score 5.3 out of 10
N/A
Fishbowl Advanced is the company's on-premises inventory tracking, warehousing, and manufacturing solution with hosted capabilities, offering real-time inventory visibility and control across all locations and order fulfillment for physical warehouses, on-the-go inventory, 3PL, or drop shipping.N/A
ShipStation
Score 7.4 out of 10
N/A
ShipStation is an order fulfillment and inventory management web-based shipping software designed for eCommerce businesses. It allows users to import, manage, and ship orders from multiple online selling channels while providing discounted rates and integrations with carriers like USPS, UPS, DHL Express, Canada Post, FedEx, Royal Mail, AUSPost, and more. ShipStation also offers workflow automation to speed up fulfillment, and branded package tracking, vital for enterprise and small businesses…
$9.99
per month
Pricing
Fishbowl InventoryShipStation
Editions & Modules
No answers on this topic
Starter
$9.99
per month
Bronze
$29.99
per month
Silver
$59.99
per month
Gold
$99.99
per month
Platinum
$149.99
per month
Enterprise
$229.99
per month
Offerings
Pricing Offerings
Fishbowl InventoryShipStation
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Fishbowl InventoryShipStation
Small Businesses
Webgility
Webgility
Score 10.0 out of 10
Webgility
Webgility
Score 10.0 out of 10
Medium-sized Companies
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10

No answers on this topic

Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Fishbowl InventoryShipStation
Likelihood to Recommend
8.1
(5 ratings)
5.8
(23 ratings)
Usability
-
(0 ratings)
8.0
(2 ratings)
Support Rating
7.0
(1 ratings)
8.7
(10 ratings)
User Testimonials
Fishbowl InventoryShipStation
Likelihood to Recommend
Fishbowl
Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.
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Auctane (Stamps.com, Inc)
I do - and have - recommended them to other businesses. If they had taken care of the USPS pickup option and started supporting Rollo printers again I would have given them a 10. But a year with no resolution is unacceptable. Everything else about them is excellent. When I do have issues I'm usually able to contact someone via live chat and get it resolved. They are glitchy on occasion, but what piece of modern technology isn't.
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Pros
Fishbowl
  • Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
  • Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
  • Custom reports - for a small fee we had reports customized specifically for our company.
  • Link to Quickbooks - invoices generated directly after closure of sales order.
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Auctane (Stamps.com, Inc)
  • Integration: It works so well I forget that it is a 3rd party solution sometimes.
  • Automation: You can set nested rules based on order details, really cutting down on the little things that slow down your fulfillment process.
  • Management: We almost never log into the admin side of BigCommerce thanks to ShipStation. ShipStation handles all of our day-to-day needs.
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Cons
Fishbowl
  • MRP
  • BOM creation
  • Unified interface
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Auctane (Stamps.com, Inc)
  • For years users have requested UPS End of Day Report for Driver to Scan. Shipstation Refuses to offer this and it means that Claims with the carrier are next to impossible to process as there is no PROOF the carrier received your package.
  • Customer Service is Seriously Lacking within the last 6-12 months. Repeated outages, problems, and their front-tier support has no insight as to how long the system will be down. Poor Response times for even the most basic of issues such as error logs so our cart can troubleshoot from their end.
  • The Status Page is inaccurate. 5 of the last 6 times when we had major issues their status page shows as 100%. Not a reliable gauge of up-time.
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Usability
Fishbowl
No answers on this topic
Auctane (Stamps.com, Inc)
Overall ShipStation is fairly easy to use and has a vast knowledge base. Their AI powered chat support directs me to the exact info I need when I'm troubleshooting a problem, and helps solve the problem 90% of the time. I would like more human support, and telephone support would be a major plus.
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Support Rating
Fishbowl
Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.
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Auctane (Stamps.com, Inc)
I have quarterly calls with my account rep to discuss metrics and performance to ensure we are remaining consistent without fulfillment and transit times. He is super friendly and knowledgable. Whenever I have questions, if he can't answer them himself, he gets me in contact with the appropriate person almost immediately.
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Alternatives Considered
Fishbowl
Fishbowl is more useful than QuickBooks Manufacturing if you operate complex manufacturing with multiple multi layered BOMS
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Auctane (Stamps.com, Inc)
We select ShipStation for our store and for clients' stores as an easy way to get accurate shipping rates for national orders. ShipStation is easy to integrate
into the Shopify and Big Commerce store platforms, free app, 1 click install, easy set-up
and clients like the easy to use interface to do their shipping for accuracy.
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Return on Investment
Fishbowl
  • Positive: Decreased time spent on copy/pasting in spreadsheets.
  • Positive: Easier to analyze costs and guarantee efficiency.
  • Negative: Time to get it up and running is really difficult to work with.
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Auctane (Stamps.com, Inc)
  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
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ScreenShots