ShipStation User Review
June 24, 2019

ShipStation User Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShipStation

We use ShipStation in our shipping department to send out our orders. It is very helpful in organizing our orders from our inventory management system. The orders flow from the ERP system to ShipStation and once the orders are shipped the tracking information goes back to the ERP system and ShipStation sends an email to the customer. The customer data is imported for us, so typing of addresses unless there needs to be a manual adjustment from time to time.
  • Order Management
  • Compares rates between all our carriers
  • Integration with our ERP
  • Equipment/Hardware Issues
  • Status Page (showing downtime) Not Always Accurate
  • It saves a lot of time being able to import the customer data.
  • It saves us money by finding us the best rate (e.g. when we offer free shipping on orders).
  • It can save data such as your most common box sizes.
If you are trying to manage several orders per day, you need a shipping software system to organize your orders and show you the best rates (depending on how you offer shipping to your customers). If you just have a few orders a week then you may not need a system like ShipStation yet because you will have to learn to use it.