ShipStation is the best software for all size e-commerce businesses!
March 27, 2022
ShipStation is the best software for all size e-commerce businesses!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ShipStation
I sell my products on many platforms, and I love ShipStation because it allows me to see all of my sales from every platform all in one place. I also love that I can ship my products right through ShipStation and it automatically leaves tracking information with each sale, regardless of the platform the sale was made on.
- Connects all of my sales from every platform in one place.
- Allows me to re-arrange columns almost like a spreadsheet so I can put sales in order by certain columns (date/name of customer/item name, etc).
- It's linked to my Stamps.com account so when I print postage it comes out of my Stamps.com account.
- I have a lot of items that are similar in name, so I like that it also shows an image of each item in the order so I am sure to ship the correct items to my customers.
- It's easy to get shipping rates for different classes or even different carriers.
- Last year (summer?) they made some changes and I can no longer schedule a USPS pick up from my ShipStation account. I put in a ticket and they said it could be months before it is resolved, something about how this particular team only works so many days a week. Well, it has been almost a year, and still no resolution. I used to use the USPS pickup option daily through ShipStation. Now I have to go to the USPS website and log in every single day and it's frustrating.
- I used to be able to print postage with my Rollo printer. They suddenly and without any notice said they no longer support Rollo, so now I have to download the label and print it from a PDF file for EVERY order.
- I wish they would let me connect with my Faire account! The only account I am not able to link to ShipStation.
- Print postage for all of my orders from one platform.
- Can usually contact support quickly when there is an issue.
- All sales from all platforms are automatically downloaded to my ShipStation account.
- They definitely save me a lot of time, having everything all in one place.
ShipStation is above and beyond all of its competition. I have tried them all. I also need the ability to ship things, first-class, with just a stamp (no tracking), and Pirate Ship and anything else like Pirate Ship does not have that feature. ShipStation is the only one that does. With ShipStation, I can ship a flat, rigid mailer for 76 cents. With Pirate Ship, the minimum is over $3. When you ship a lot of these, it all adds up.
Do you think ShipStation delivers good value for the price?
Yes
Are you happy with ShipStation's feature set?
Yes
Did ShipStation live up to sales and marketing promises?
Yes
Did implementation of ShipStation go as expected?
Yes
Would you buy ShipStation again?
Yes