Five9 vs. Nextiva Contact Center
Five9 vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Nextiva Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Nextiva Contact Center | |
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Likelihood to Recommend | 8.3 (36 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 8.0 (8 ratings) | 10.0 (1 ratings) |
Five9 | Nextiva Contact Center | |
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Likelihood to Recommend | Five9 | Nextiva |
Pros | Five9 | Nextiva |
Cons | Five9 | Nextiva |
Likelihood to Renew | Five9 No answers on this topic | Nextiva |
Support Rating | Five9 | Nextiva |
Alternatives Considered | Five9 | Nextiva |
Return on Investment | Five9 | Nextiva |
ScreenShots | Five9 Screenshots |