Flock vs. SAP Jam

Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.

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When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

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• Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
• It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
• This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently

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• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
• We used it heavily for about six months and it didn't hit too many other big negative points.

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• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

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We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.

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We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

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It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.

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It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

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We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

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We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

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Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.

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We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

• Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
• We have not missed one calendar event with Flocks integration of our Google Calendar.
• Being able to cut out or $99/month case management software has saved a ton of money each month.

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• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info