What users are saying about
23 Ratings
9 Ratings
23 Ratings
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Score 8.6 out of 100
9 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Thomson Reuters HighQ ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.0

Flock

70%
8.2

HighQ

82%
Thomson Reuters HighQ ranks higher in 4/7 features

Task Management

7.0
70%
6 Ratings
8.0
80%
1 Rating

Gantt Charts

6.0
60%
4 Ratings
N/A
0 Ratings

Scheduling

6.0
60%
6 Ratings
8.0
80%
1 Rating

Workflow Automation

5.0
50%
6 Ratings
9.0
90%
1 Rating

Mobile Access

9.0
90%
8 Ratings
9.3
93%
2 Ratings

Search

10.0
100%
6 Ratings
9.6
96%
2 Ratings

Visual planning tools

6.0
60%
5 Ratings
5.0
50%
1 Rating

Communication

7.3

Flock

73%
8.6

HighQ

86%
Flock ranks higher in 5/8 features

Chat

9.0
90%
8 Ratings
9.0
90%
1 Rating

Notifications

8.5
85%
8 Ratings
9.0
90%
2 Ratings

Discussions

8.5
85%
8 Ratings
9.0
90%
1 Rating

Surveys

8.5
85%
5 Ratings
6.0
60%
1 Rating

Internal knowledgebase

9.0
90%
5 Ratings
10.0
100%
1 Rating

Integrates with GoToMeeting

4.0
40%
2 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

6.0
60%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

5.0
50%
5 Ratings
N/A
0 Ratings

File Sharing & Management

7.8

Flock

78%
9.4

HighQ

94%
Thomson Reuters HighQ ranks higher in 6/8 features

Versioning

8.0
80%
5 Ratings
10.0
100%
1 Rating

Video files

7.5
75%
6 Ratings
9.0
90%
1 Rating

Audio files

8.5
85%
6 Ratings
9.0
90%
1 Rating

Document collaboration

8.0
80%
8 Ratings
9.2
92%
2 Ratings

Access control

8.0
80%
6 Ratings
9.2
92%
2 Ratings

Advanced security features

7.0
70%
6 Ratings
10.0
100%
2 Ratings

Integrates with Google Drive

7.5
75%
8 Ratings
N/A
0 Ratings

Device sync

7.5
75%
7 Ratings
N/A
0 Ratings

Attribute Ratings

  • Thomson Reuters HighQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Flock

85%
8 Ratings
9.2

HighQ

92%
2 Ratings

Usability

10.0

Flock

100%
1 Rating

HighQ

N/A
0 Ratings

Support Rating

8.8

Flock

88%
6 Ratings
10.0

HighQ

100%
2 Ratings

Likelihood to Recommend

Flock

Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.
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Thomson Reuters

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review

Pros

Flock

  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
Read full review

Thomson Reuters

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review

Cons

Flock

  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
Read full review

Thomson Reuters

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review

Pricing Details

Flock

Starting Price

Editions & Modules

Flock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HighQ

    Starting Price

    Editions & Modules

    HighQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Flock

      The user interface is fantastic and that makes it easier for all the users
      Read full review

      Thomson Reuters

      No answers on this topic

      Support Rating

      Flock

      We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
      Read full review

      Thomson Reuters

      The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
      Read full review

      Alternatives Considered

      Flock

      I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
      Read full review

      Thomson Reuters

      I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
      Read full review

      Return on Investment

      Flock

      • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
      • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
      Read full review

      Thomson Reuters

      • Permits fairly simple administration by a single person for hundreds of Extranets
      • One shop stopping for reliable, secure document sharing and signing with external parties
      • Simple enough to use that internal and external users do not need training to take advantage of the product.
      Read full review

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