What users are saying about
7 Ratings
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Score 9.5 out of 100
58 Ratings
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Score 6.8 out of 100

Feature Set Ratings

    Project Management

    4.9

    Flowdock

    49%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Flowdock ranks higher in 7/7 features

    Task Management

    6.7
    67%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Scheduling

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Workflow Automation

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Mobile Access

    7.2
    72%
    2 Ratings
    N/A
    0 Ratings

    Search

    5.7
    57%
    2 Ratings
    N/A
    0 Ratings

    Visual planning tools

    6.0
    60%
    1 Rating
    N/A
    0 Ratings

    Communication

    3.8

    Flowdock

    38%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Flowdock ranks higher in 8/8 features

    Chat

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Discussions

    7.7
    77%
    2 Ratings
    N/A
    0 Ratings

    Surveys

    2.0
    20%
    1 Rating
    N/A
    0 Ratings

    Internal knowledgebase

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Integrates with GoToMeeting

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    1.0
    10%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    7.8

    Flowdock

    78%

    Polycom RealPresence Group Series

    Feature Set Not Supported
    N/A
    Flowdock ranks higher in 5/5 features

    Video files

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Audio files

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Document collaboration

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Access control

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Flowdock is rated higher in 1 area: Likelihood to Renew
    • Polycom RealPresence Group Series is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.6

    Flowdock

    66%
    2 Ratings
    7.9

    Polycom RealPresence Group Series

    79%
    26 Ratings

    Likelihood to Renew

    10.0

    Flowdock

    100%
    1 Rating
    7.3

    Polycom RealPresence Group Series

    73%
    1 Rating

    Usability

    Flowdock

    N/A
    0 Ratings
    8.2

    Polycom RealPresence Group Series

    82%
    3 Ratings

    Support Rating

    Flowdock

    N/A
    0 Ratings
    8.3

    Polycom RealPresence Group Series

    83%
    5 Ratings

    Likelihood to Recommend

    Broadcom

    Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
    Read full review

    Poly

    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Read full review

    Pros

    Broadcom

    • Mobile app experience
    • Software integrations
    • Notifications
    Read full review

    Poly

    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Read full review

    Cons

    Broadcom

    • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
    • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
    • There isn't an app for Windows Phone.
    • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
    Read full review

    Poly

    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Read full review

    Pricing Details

    Flowdock

    Starting Price

    Editions & Modules

    Flowdock editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Polycom RealPresence Group Series

      Starting Price

      Editions & Modules

      Polycom RealPresence Group Series editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
        Read full review

        Poly

        We love the product and is totally integrated in our company.
        Read full review

        Usability

        Broadcom

        No answers on this topic

        Poly

        The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
        Read full review

        Support Rating

        Broadcom

        No answers on this topic

        Poly

        I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
        Read full review

        Alternatives Considered

        Broadcom

        Slack is a similar software.
        Private chat or channels are well implemented in both softwares and both are also very easy to setup.
        Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
        The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
        Read full review

        Poly

        Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
        Read full review

        Return on Investment

        Broadcom

        • Our company uses it by default.
        • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
        Read full review

        Poly

        • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
        • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
        • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
        Read full review

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