What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Polycom RealPresence Group Series

If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowdock
4.9
Polycom RealPresence Group Series
Task Management
Flowdock
6.7
Polycom RealPresence Group Series
Gantt Charts
Flowdock
3.0
Polycom RealPresence Group Series
Scheduling
Flowdock
4.0
Polycom RealPresence Group Series
Workflow Automation
Flowdock
2.0
Polycom RealPresence Group Series
Mobile Access
Flowdock
7.2
Polycom RealPresence Group Series
Search
Flowdock
5.7
Polycom RealPresence Group Series
Visual planning tools
Flowdock
6.0
Polycom RealPresence Group Series

Communication

Flowdock
3.8
Polycom RealPresence Group Series
Chat
Flowdock
8.9
Polycom RealPresence Group Series
Notifications
Flowdock
7.7
Polycom RealPresence Group Series
Discussions
Flowdock
7.7
Polycom RealPresence Group Series
Surveys
Flowdock
2.0
Polycom RealPresence Group Series
Internal knowledgebase
Flowdock
1.0
Polycom RealPresence Group Series
Integrates with GoToMeeting
Flowdock
1.0
Polycom RealPresence Group Series
Integrates with Gmail and Google Hangouts
Flowdock
1.0
Polycom RealPresence Group Series
Integrates with Outlook
Flowdock
1.0
Polycom RealPresence Group Series

File Sharing & Management

Flowdock
7.8
Polycom RealPresence Group Series
Video files
Flowdock
8.0
Polycom RealPresence Group Series
Audio files
Flowdock
8.0
Polycom RealPresence Group Series
Document collaboration
Flowdock
8.0
Polycom RealPresence Group Series
Access control
Flowdock
8.0
Polycom RealPresence Group Series
Advanced security features
Flowdock
7.0
Polycom RealPresence Group Series

Pros

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Polycom RealPresence Group Series

  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
Curt Sminkey | TrustRadius Reviewer

Cons

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Polycom RealPresence Group Series

  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.
Anonymous | TrustRadius Reviewer

Usability

Flowdock

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.7
Based on 4 answers
Polycom RealPresence group series is most ideal for corporate sectors for larger meeting rooms where the virtual interaction happens on a frequent basis. It supports most of the global meeting platforms via IP-based or SIP-based dial-in and simultaneously it's secure too. While designing meeting rooms with automation it works perfectly with third-party programmed interfaces
Sonu Kumar | TrustRadius Reviewer

Support Rating

Flowdock

No score
No answers yet
No answers on this topic

Polycom RealPresence Group Series

Polycom RealPresence Group Series 8.7
Based on 6 answers
The support and maintenance is only as good as your own helpdesk. First line is your own IT department and they need to be fully versed in using the systems and configuring them. Beyond this, Polycom's 2nd/3rd line support is good but by that time you will have wasted a long time insofar as your system will be down. The RMA process is good for maintenance support codecs but again, you're paying for this on an annual basis
Anonymous | TrustRadius Reviewer

Alternatives Considered

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Polycom RealPresence Group Series

Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
Alfred Brock | TrustRadius Reviewer

Return on Investment

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Polycom RealPresence Group Series

  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Adam Bruneau | TrustRadius Reviewer

Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Polycom RealPresence Group Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Flowdock
6.6
Polycom RealPresence Group Series
8.6

Likelihood to Renew

Flowdock
10.0
Polycom RealPresence Group Series
7.3

Usability

Flowdock
Polycom RealPresence Group Series
8.7

Support Rating

Flowdock
Polycom RealPresence Group Series
8.7

Add comparison