Flowdock vs. Polycom RealPresence Group Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Flowdock
Score 9.5 out of 10
N/A
Flowdock is a collaboration tool built around a chat and team inbox interface. Flowdock is available via app or as a browser-based solution. It was originally offered by Rally Software Development, which was acquired by CA Technologies, which was acquired by Broadcom in 2018.N/A
Polycom RealPresence Group Series
Score 6.1 out of 10
N/A
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
Pricing
FlowdockPolycom RealPresence Group Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FlowdockPolycom RealPresence Group Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FlowdockPolycom RealPresence Group Series
Top Pros
Top Cons
Features
FlowdockPolycom RealPresence Group Series
Project Management
Comparison of Project Management features of Product A and Product B
Flowdock
4.9
2 Ratings
46% below category average
Polycom RealPresence Group Series
-
Ratings
Task Management6.72 Ratings00 Ratings
Gantt Charts3.01 Ratings00 Ratings
Scheduling4.01 Ratings00 Ratings
Workflow Automation2.01 Ratings00 Ratings
Mobile Access7.22 Ratings00 Ratings
Search5.72 Ratings00 Ratings
Visual planning tools6.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Flowdock
3.8
2 Ratings
71% below category average
Polycom RealPresence Group Series
-
Ratings
Chat8.92 Ratings00 Ratings
Notifications7.72 Ratings00 Ratings
Discussions7.72 Ratings00 Ratings
Surveys2.01 Ratings00 Ratings
Internal knowledgebase1.01 Ratings00 Ratings
Integrates with GoToMeeting1.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts1.01 Ratings00 Ratings
Integrates with Outlook1.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Flowdock
7.8
1 Ratings
4% below category average
Polycom RealPresence Group Series
-
Ratings
Video files8.01 Ratings00 Ratings
Audio files8.01 Ratings00 Ratings
Document collaboration8.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
Advanced security features7.01 Ratings00 Ratings
Best Alternatives
FlowdockPolycom RealPresence Group Series
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Zoom
Zoom
Score 8.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FlowdockPolycom RealPresence Group Series
Likelihood to Recommend
6.6
(2 ratings)
7.7
(26 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.3
(1 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
FlowdockPolycom RealPresence Group Series
Likelihood to Recommend
Broadcom
Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
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Poly
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
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Pros
Broadcom
  • Mobile app experience
  • Software integrations
  • Notifications
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Poly
  • The audio and video quality can not be matched.
  • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
  • They are rather versatile in that we have been able to integrate them with other applications
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Cons
Broadcom
  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
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Poly
  • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
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Likelihood to Renew
Broadcom
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
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Poly
We love the product and is totally integrated in our company.
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Usability
Broadcom
No answers on this topic
Poly
The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
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Support Rating
Broadcom
No answers on this topic
Poly
I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
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Alternatives Considered
Broadcom
Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
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Poly
Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
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Return on Investment
Broadcom
  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
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Poly
  • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
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ScreenShots