What users are saying about
7 Ratings
18 Ratings
7 Ratings
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Score 9.5 out of 100
18 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is well-suited for the task creation and assignment with the responsible persons for the follow-ups and collaboration, which can be used for both internal or external projects. Ruum [by SAP] can also be used for internal tasks, milestones, project and workflow management and team management functionalities respectively. Ruum [by SAP] may not be well suited for those who want to use the CRM tools for the related marketing activities management in [a] particular situation.
Ye Yint Moe | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowdock
4.9
Ruum by SAP
9.5
Task Management
Flowdock
6.7
Ruum by SAP
10.0
Gantt Charts
Flowdock
3.0
Ruum by SAP
9.0
Scheduling
Flowdock
4.0
Ruum by SAP
10.0
Workflow Automation
Flowdock
2.0
Ruum by SAP
9.3
Mobile Access
Flowdock
7.2
Ruum by SAP
9.5
Search
Flowdock
5.7
Ruum by SAP
9.3
Visual planning tools
Flowdock
6.0
Ruum by SAP
9.0

Communication

Flowdock
3.8
Ruum by SAP
9.1
Chat
Flowdock
8.9
Ruum by SAP
9.3
Notifications
Flowdock
7.7
Ruum by SAP
9.0
Discussions
Flowdock
7.7
Ruum by SAP
9.0
Surveys
Flowdock
2.0
Ruum by SAP
9.0
Internal knowledgebase
Flowdock
1.0
Ruum by SAP
8.7
Integrates with GoToMeeting
Flowdock
1.0
Ruum by SAP
9.5
Integrates with Gmail and Google Hangouts
Flowdock
1.0
Ruum by SAP
9.5
Integrates with Outlook
Flowdock
1.0
Ruum by SAP
9.0

File Sharing & Management

Flowdock
7.8
Ruum by SAP
8.9
Video files
Flowdock
8.0
Ruum by SAP
8.3
Audio files
Flowdock
8.0
Ruum by SAP
9.0
Document collaboration
Flowdock
8.0
Ruum by SAP
9.0
Access control
Flowdock
8.0
Ruum by SAP
9.0
Advanced security features
Flowdock
7.0
Ruum by SAP
8.7
Versioning
Flowdock
Ruum by SAP
9.0
Integrates with Google Drive
Flowdock
Ruum by SAP
9.5
Device sync
Flowdock
Ruum by SAP
8.7

Pros

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Ruum by SAP

  • Ruum by SAP has feedback management, which is efficiently working.
  • Campaign management is also fostered by Ruum by SAP.
  • Email facilitation and management has been also improved by Ruum by SAP.
  • Service automation has been directed by Ruum by SAP.
Faith Kayne | TrustRadius Reviewer

Cons

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Ruum by SAP

  • Budget, predicting, and forecasting are a miss in Ruum by SAP.
  • No CRM from Ruum by SAP.
  • Billing and invoicing are not found in this program.
Kartah Bromma | TrustRadius Reviewer

Likelihood to Renew

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Ruum by SAP

No score
No answers yet
No answers on this topic

Alternatives Considered

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Ruum by SAP

Ruum [by SAP] is an easy-to-use project and workflow management tool for the organization's internal use on the project tracking and managing [of] client-related projects, which also benefits team assignment and collaboration. [It also] shares the project milestones with the external clients for the particular project status records, [as such], I would like to [recommend] Ruum by SAP as an internal workflow management solution for better productivity and work efficiency.
Ye Yint Moe | TrustRadius Reviewer

Return on Investment

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Ruum by SAP

  • Through proper project planning, minimal finances are used.
  • The many marketing options increases the number of clients we serve.
  • Process automation decreases the task force, hence, labor costs decreases.
Faith Kayne | TrustRadius Reviewer

Pricing Details

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ruum by SAP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Flowdock
6.6
Ruum by SAP
9.7

Likelihood to Renew

Flowdock
10.0
Ruum by SAP

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