Flywire vs. TimeCamp

Many of our international students studying at our institution are financially supported by their parents in their homeland. In other words, they rely on their families for payment of their class fees. So, Flywire makes international payments convenient by making payment by visiting our college website and finding the Flywire payment option. Some prefer this method over credit card payments or by wiring money to the student's bank account in the U.S., which creates a whole additional step in making payments.

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It is well suited for a company like ours, where we have different clients and can track hours per client/project. We charge hourly as well, so this is very important I wouldn't recommend it if you don't need to really track time of each task and that you are allowed to take your time with your daily tasks.

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• Online payment capture is huge! And it's secured.
• Contracts get signed extremely fast using Sertifi.
• You receive an email notification once the customer signs, to know the transaction is complete.
• You also receive a notification when the customer 'views' the agreement.

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• Accurate time tracking running in the background without hiding the user's display.
• Detailed reports for all users, with clear differentiation between billable and non-billable tasks, are top-notch.
• Comprehensive billing plan which suits small businesses as well as enterprises.
• Good sales and support.

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• Still needs improvement in setting permissions for who in the organization can see full credit card numbers.
• Could use additional backup material for disputes with credit card companies.

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• The interface is pretty good, but it could be better with some slight restructuring.
• One thing that can be a bit annoying is the "Task" bar that displays on the screen showing the task and time. It is there to help you to remember to stop time when you end a task. It is needed but it would be nice if there were some design aspects to it so it could be made smaller.

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Generally pretty easy to use and doesnt take too much training to get people started. Most of the main features are quite straightforward although some of the reporting and set up options can take a bit of time to figure out properly. The interface is a little cluttered in the browser but overall I think it is a pretty great tool

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.

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PandaDoc, DocuSign. Honestly they all seem to work for what we were looking for, but Sertifi was a good price and an easy implementation, our use case was probably too basic to really find holes in any of the products in the space because they all seemed to be able to handle the basics that we needed.

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Ultimately I selected Clockify instead of TimeCamp. As previously mentioned, I believe that TimeCamp wasn't that intuitive, and too many things were behind pay walls. Clockify offered the same features mostly for free. Although TimeCamps UX was sleeker than Clockify's I found that Clockify was a better fit for me.

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• Great feedback from end clients - prior to Sertifi, we were manually creating PDFs and documents as well as mailing them for signature. This new process has increased our return time incredibly!
• Prior to Salesforce, potential recipients were sending emails in as requests that were being tracked in an Excel spreadsheet. Now we have the process automated where they can submit everything online, a document get auto-generated and auto-sent out 10 days later. We've saved SO much time because of this newfound efficiency!

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Independently Invited by TrustRadius

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• TimeCamp is customizable in the sense that it can measure computer usage and provide insight into each employee's productivity.
• TimeCamp can be used to send automated weekly emails summarizing work completed, time wasted, productive hours, and time-consuming website lists.
• When you use TimeCamp, you can increase efficiency and profitability while determining where your time is spent throughout business operations.
• Employees can use TimeCamp to track their productivity and see how much time they lose due to various omissions.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info