What users are saying about
2 Ratings
61 Ratings
2 Ratings
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Score 4 out of 100
61 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • Mailtrack is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.0

FollowUp.cc

40%
1 Rating
9.7

Mailtrack

97%
51 Ratings

Usability

FollowUp.cc

N/A
0 Ratings
8.7

Mailtrack

87%
40 Ratings

Support Rating

FollowUp.cc

N/A
0 Ratings
7.1

Mailtrack

71%
44 Ratings

Likelihood to Recommend

FollowUp.cc

FollowUp works great for lead follow-up, as well as for colleague followup, and you can't forget about client followup, it is all great when you need a record or a reminder for any email that you send or one that you just do not want to worry about right now but still need to respond to.
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Mailtrack

Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
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Pros

FollowUp.cc

  • Quick and easy to use while in your email inbox
  • You do not have to go outside of your current solution to implement it
  • It was a very easy plug in to get started and working
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Mailtrack

  • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
  • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
  • Free version includes unlimited email tracking, this is fab.
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Cons

FollowUp.cc

  • It is a bit costly for what I get out of it
  • It is kind of spammy during trial
  • Changes the look of your inbox too much
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Mailtrack

  • Some of the settings can be confusing at first.
  • Some alerts are on by default and can be annoying at times.
  • Good to know if the email was deleted.
  • It would be great to know how much time recipients spent on each email.
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Pricing Details

FollowUp.cc

Starting Price

Editions & Modules

FollowUp.cc editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Mailtrack

    Starting Price

    Editions & Modules

    Mailtrack editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      FollowUp.cc

      No answers on this topic

      Mailtrack

      I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
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      Support Rating

      FollowUp.cc

      No answers on this topic

      Mailtrack

      I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
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      Alternatives Considered

      FollowUp.cc

      This is the only product of this type that I have tried due to it being the best on the market for this type of thing
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      Mailtrack

      There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
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      Return on Investment

      FollowUp.cc

      • It was a waste of time to get to know
      • It was hard to implement inside my current processes
      • No way the office would have liked it
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      Mailtrack

      • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
      • Knowing when an email is read multiple times helps me know the importance of the content in my email.
      • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
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      Screenshots

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