Mailtrack is an email-tracking extension for Gmail and part of Mailsuite. It adds delivery and read-status indicators to sent messages, showing when recipients open an email or click a tracked link without requiring users to leave Gmail. Key Capabilities Gmail read receipts: Mailtrack adds one or two checkmarks to sent messages. Grey checkmarks indicate delivery; green checkmarks indicate that the message was opened. Open and…
Senior Revenue Manager in Customer Service at Pace Revenue (Hospitality, 11-50 employees)
Chose Mailtrack
Boomerang for Gmail was tested. It works well, but wanted to see what else is available before making any commitment. Mailtrack provides a really nice daily summary of emails sent which Boomerang did not.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Freelance Writer at Truelancer.com (Mental Health Care, 1-10 employees)
Chose Mailtrack
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
I have not yet used any other product or service other than Mailtrack. The reason why I love Mailtrack is because it was easy to download and even easier to use. What is more, is that it has a lot of really nice features as well, this makes it user friendly too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Executive Assistant in Research & Development at Personal (Education Management, 11-50 employees)
Chose Mailtrack
I have not used any other tracking software for my emails since this was recommended online and by a few people as well. I've been told that it's a really good tracking software and so far, I have no complaints as such. Cannot comment on how it would measure up against other …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Contract Department in Research & Development at AplusA ENERGY (Construction, 1-10 employees)
Chose Mailtrack
I used the pre-installed/internal features of the "mailing box" for tracking email and correspondence. I can not say it was a perfect experience, (will not use product names), but at the moment MailTrack is better.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
First i have considered mailtrack extension as its legit and free version is good and works for me as of now
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
I have no point of reference since I have not used other products but I am happy with how Mailtrack has worked so far.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director in Engineering at K & N Surveyors Ltd (NZ) & K & N Site Consultants Ltd (Aust) (Civil Engineering, 1-10 employees)
Chose Mailtrack
To be perfectly honest I have only used the same function on Outlook so I don't have anything else to compare it to. However it stacks up very well against Outlook and some aspects are actually superior.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
I used Outlook email many years ago with the feature of receiving a confirmation that the email was read, but these days, Outlook is not working for me, as I want to be able to use the Gmail platform for all the emails of my organization, and Mailtrack is working perfectly for …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
They are great but really focused on blasting out emails.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Mailtrack
I prefer Mailtrack over Bananatag and others because the interface is cleaner and easier to understand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Salesman in Sales at Modern Office Methods (Consumer Electronics, 201-500 employees)
Chose Mailtrack
My company uses Salesforce and it has an email tracking system. I found it to be unreliable and it seemed that some people were somehow able to get around it letting me know when it was opened. It just always should unopened, even after I had gotten a reply from my email.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Writer/Editor/Speaker/Consultant in Professional Services at Kenney Creative (Publishing, 1-10 employees)
Chose Mailtrack
Mailtrack is the first program I have ever utilized as a tracking system, and I have no intention to utilize anything else. I am perfecting satisfied with it, as it has delivered everything that I have been seeking in an email tracking service. I would highly recommend this …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Author / Editor & Founder @ ProjectX in Research & Development at ProjectX (Publishing, 1-10 employees)
Chose Mailtrack
I have not used any other product except Mailtrack. Previously MS Outlook had the feature of read receipt. This feature got lost when I switched to Web based Gmail which doesn't have this feature.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
CEO (Chief Executive Officer) in Marketing at Seute Fashions Pvt Ltd (Retail, 1-10 employees)
Chose Mailtrack
Basically I have not used any other product for email tracking before this. I am not aware about other competitors' features and usability. But I am completely satisfied with Mailtrack because of its simple usability. It just shows us using green ticks like WhatsApp whether a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Music Producer in Sales at cadenjester.com (Music, 1-10 employees)
Chose Mailtrack
I haven't used any email-tracking software in the past few years. Last time I used one was many years ago, and unfortunately, I don't remember the name. But I do remember that they didn't allow you to remove the watermark, which is when I stopped using it because it was …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
Knowing when an email is read multiple times helps me know the importance of the content in my email.
The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
