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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    Microsoft Project

    Score7.6 out of 10
    N/AMicrosoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

    $120

    per year per user

    Pricing
    FollowUp CRMMicrosoft Project
    Editions & Modules
    No answers on this topic
    Project Server
    $0
    Planner Plan 1
    $10
    per month per user
    Planner and Project Plan 3
    $30
    per month per user
    Planner and Project Plan 5
    $55
    per month per user
    Project Standard 2024
    $679.99
    one-time fee per installation
    Project Professional 2024
    $1,129.99
    one-time fee per installation
    Offerings
    Pricing Offerings
    FollowUp CRMMicrosoft Project
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans are billed annually.
    More Pricing Information
    Community Pulse
    FollowUp CRMMicrosoft Project
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    87%
    Would buy again
    41 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    42 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    34 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    34 Answers
    Features
    FollowUp CRMMicrosoft Project
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    Microsoft Project
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Microsoft Project
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    Microsoft Project
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    Microsoft Project
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    Microsoft Project
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    Microsoft Project
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    Microsoft Project
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    Microsoft Project
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    Microsoft Project
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    Microsoft Project
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    -
    Ratings
    Microsoft Project
    8.0
    111 Ratings
    4% above category average
    Task Management00 Ratings8.2110 Ratings
    Resource Management00 Ratings7.7107 Ratings
    Gantt Charts00 Ratings9.0107 Ratings
    Scheduling00 Ratings8.5109 Ratings
    Workflow Automation00 Ratings10.083 Ratings
    Team Collaboration00 Ratings7.298 Ratings
    Support for Agile Methodology00 Ratings4.383 Ratings
    Support for Waterfall Methodology00 Ratings7.883 Ratings
    Document Management00 Ratings9.077 Ratings
    Email integration00 Ratings5.082 Ratings
    Mobile Access00 Ratings10.067 Ratings
    Timesheet Tracking00 Ratings10.073 Ratings
    Change request and Case Management00 Ratings7.364 Ratings
    Budget and Expense Management00 Ratings7.486 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Followup CRM and Microsoft Project
    Feature
    Followup CRM
    -
    Ratings
    Microsoft Project
    8.6
    79 Ratings
    11% above category average
    Quotes/estimates00 Ratings7.355 Ratings
    Invoicing00 Ratings10.045 Ratings
    Project & financial reporting00 Ratings7.276 Ratings
    Integration with accounting software00 Ratings10.050 Ratings
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    FollowUp CRMMicrosoft Project
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    Score10 out of 10
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    Score9.7 out of 10
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    Score7.3 out of 10
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    Score8.9 out of 10
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    Score7.9 out of 10
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    User Ratings
    FollowUp CRMMicrosoft Project
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.2
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (34 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    FollowUp CRMMicrosoft Project
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    Microsoft
    Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    Microsoft
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
    • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    Microsoft
    • Seems overly complicated for users sometimes in using Project and its functionalities
    • Hard to share files for those folks who do not have MS Project, and then have to print out for them
    • Can be confusing since it looks and feels like MS Excel
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    Microsoft
    I like using Microsoft Project. It simplifies building a schedule
    Incentivized
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    Microsoft
    Microsoft
    Project is easy to operate because data could be inserted, changed and
    deleted like you are in an Excel timesheet. Besides, it provides a great
    level of automation beween his fields allowing few data changes. Also, its
    funcionalities are well defined and grouped in upper menus, so you can find a
    funcionality quickly
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    Microsoft
    Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    Microsoft
    I wasn't part of it so I don't know
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    Microsoft
    While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    Microsoft
    • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
    • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
    • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
    Incentivized
    Read full review
    ScreenShots