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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FollowUp CRM

    Score1.2 out of 10
    N/AFollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A

    monday.com

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    Pricing
    FollowUp CRMmonday.com
    Editions & Modules
    No answers on this topic
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    Offerings
    Pricing Offerings
    FollowUp CRMmonday.com
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsAn 18% discount is available for annual billing.
    More Pricing Information
    Community Pulse
    FollowUp CRMmonday.com
    Considered Both Products
    FollowUp CRM
    No answer on this topic
    monday.com
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    2239 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    1899 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    2243 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    1572 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    1745 Answers
    Features
    FollowUp CRMmonday.com
    Sales Force Automation
    Comparison of Sales Force Automation features of Followup CRM and monday.com
    Feature
    Followup CRM
    9.1
    12 Ratings
    15% above category average
    monday.com
    -
    Ratings
    Customer data management / contact management10.012 Ratings00 Ratings
    Workflow management10.010 Ratings00 Ratings
    Territory management6.18 Ratings00 Ratings
    Opportunity management10.010 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.08 Ratings00 Ratings
    Contract management10.010 Ratings00 Ratings
    Quote & order management8.96 Ratings00 Ratings
    Interaction tracking10.09 Ratings00 Ratings
    Channel / partner relationship management7.27 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Followup CRM and monday.com
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    monday.com
    -
    Ratings
    Case management10.08 Ratings00 Ratings
    Call center management10.05 Ratings00 Ratings
    Help desk management10.06 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Followup CRM and monday.com
    Feature
    Followup CRM
    10.0
    8 Ratings
    26% above category average
    monday.com
    -
    Ratings
    Lead management10.08 Ratings00 Ratings
    Email marketing10.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Followup CRM and monday.com
    Feature
    Followup CRM
    9.5
    10 Ratings
    21% above category average
    monday.com
    -
    Ratings
    Task management10.010 Ratings00 Ratings
    Billing and invoicing management8.43 Ratings00 Ratings
    Reporting10.09 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Followup CRM and monday.com
    Feature
    Followup CRM
    9.7
    11 Ratings
    24% above category average
    monday.com
    -
    Ratings
    Forecasting9.06 Ratings00 Ratings
    Pipeline visualization10.09 Ratings00 Ratings
    Customizable reports10.09 Ratings00 Ratings
    Customization
    Comparison of Customization features of Followup CRM and monday.com
    Feature
    Followup CRM
    9.8
    7 Ratings
    25% above category average
    monday.com
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects9.04 Ratings00 Ratings
    Scripting environment10.05 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Followup CRM and monday.com
    Feature
    Followup CRM
    10.0
    10 Ratings
    17% above category average
    monday.com
    -
    Ratings
    Single sign-on capability10.08 Ratings00 Ratings
    Role-based user permissions10.07 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Followup CRM and monday.com
    Feature
    Followup CRM
    10.0
    3 Ratings
    28% above category average
    monday.com
    -
    Ratings
    Social data10.03 Ratings00 Ratings
    Social engagement10.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Followup CRM and monday.com
    Feature
    Followup CRM
    7.7
    3 Ratings
    2% above category average
    monday.com
    -
    Ratings
    Marketing automation10.03 Ratings00 Ratings
    Compensation management5.52 Ratings00 Ratings
    Platform
    Comparison of Platform features of Followup CRM and monday.com
    Feature
    Followup CRM
    10.0
    4 Ratings
    27% above category average
    monday.com
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Followup CRM and monday.com
    Feature
    Followup CRM
    -
    Ratings
    monday.com
    7.6
    2321 Ratings
    1% below category average
    Task Management00 Ratings8.92314 Ratings
    Resource Management00 Ratings7.71984 Ratings
    Gantt Charts00 Ratings7.91370 Ratings
    Scheduling00 Ratings7.71931 Ratings
    Workflow Automation00 Ratings7.82014 Ratings
    Team Collaboration00 Ratings8.62269 Ratings
    Support for Agile Methodology00 Ratings7.21218 Ratings
    Support for Waterfall Methodology00 Ratings7.01 Ratings
    Document Management00 Ratings6.91877 Ratings
    Email integration00 Ratings7.21667 Ratings
    Mobile Access00 Ratings7.01848 Ratings
    Timesheet Tracking00 Ratings7.61091 Ratings
    Change request and Case Management00 Ratings7.91210 Ratings
    Budget and Expense Management00 Ratings7.21086 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Followup CRM and monday.com
    Feature
    Followup CRM
    -
    Ratings
    monday.com
    6.9
    1058 Ratings
    11% below category average
    Quotes/estimates00 Ratings6.5713 Ratings
    Project & financial reporting00 Ratings7.5943 Ratings
    Integration with accounting software00 Ratings6.7534 Ratings
    Best Alternatives
    FollowUp CRMmonday.com
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    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
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    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
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    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FollowUp CRMmonday.com
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.4
    (2335 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (34 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (2263 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (11 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1963 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (10 ratings)
    Configurability
    -
    (0 ratings)
    7.6
    (9 ratings)
    Ease of integration
    -
    (0 ratings)
    8.5
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (11 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (9 ratings)
    User Testimonials
    FollowUp CRMmonday.com
    Likelihood to Recommend
    FollowUp CRM
    One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
    Incentivized
    Read full review
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    Pros
    FollowUp CRM
    • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
    • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
    • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
    Read full review
    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    Cons
    FollowUp CRM
    • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
    • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
    • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
    Incentivized
    Read full review
    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
    Read full review
    Likelihood to Renew
    FollowUp CRM
    No answers on this topic
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    Usability
    FollowUp CRM
    No answers on this topic
    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
    Read full review
    Reliability and Availability
    FollowUp CRM
    No answers on this topic
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    Performance
    FollowUp CRM
    No answers on this topic
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    Support Rating
    FollowUp CRM
    No answers on this topic
    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
    Read full review
    Online Training
    FollowUp CRM
    No answers on this topic
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    Implementation Rating
    FollowUp CRM
    No answers on this topic
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    Alternatives Considered
    FollowUp CRM
    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review
    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
    Read full review
    Scalability
    FollowUp CRM
    No answers on this topic
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    Return on Investment
    FollowUp CRM
    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Incentivized
    Read full review
    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
    Incentivized
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations