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Forcepoint Secure Web Gateway vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Forcepoint SWG

    Score8 out of 10
    N/AThe Forcepoint ONE Secure Web Gateway (SWG) is one of the three foundational gateways of the Forcepoint ONE all-in-one cloud platform. Forcepoint ONE SWG monitors and controlsany interaction with any website, including blocking access to websites based on category and risk score, blocking download of malware, blocking upload of sensitive data to personal filesharing accounts, detecting shadow IT, and optionally providingRemote Browser Isolation (RBI) with Content Disarm andReconstruction (CDR).N/A

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Considered Both Products
    Forcepoint
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    70%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Endpoint Security
    Comparison of Endpoint Security features of Forcepoint Secure Web Gateway and Trend Micro Worry-Free Services Suite
    Feature
    Forcepoint Secure Web Gateway
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology00 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.13 Ratings
    Centralized Management00 Ratings10.04 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.14 Ratings
    Vulnerability Management00 Ratings10.03 Ratings
    Malware Detection00 Ratings7.44 Ratings
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    Forcepoint SWGTrend Micro Worry-Free Services Suite
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    Score9 out of 10
    Medium-sized Companies
    UniFi Cloud Gateways
    Score8.3 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Skyhigh Secure Web Gateway
    Score8 out of 10
    ESET PROTECT
    Score8.8 out of 10
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    User Ratings
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    8.0
    (76 ratings)
    9.9
    (10 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (3 ratings)
    9.9
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.4
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Forcepoint SWGTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Forcepoint
    Over the years, [in our experience], the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution with a client that behaves as expected, is more flexible, and requires significantly less administration.
    Incentivized
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    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
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    Pros
    Forcepoint
    • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
    • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
    • It allows us to create different policies for different teams in our organization.
    Incentivized
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    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
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    Cons
    Forcepoint
    • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
    • I would like to see more customization options of website block pages.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
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    Likelihood to Renew
    Forcepoint
    It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
    Incentivized
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    Trend Micro
    No answers on this topic
    Usability
    Forcepoint
    Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
    Incentivized
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    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
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    Support Rating
    Forcepoint
    The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
    Incentivized
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    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
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    Implementation Rating
    Forcepoint
    Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
    Incentivized
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    Trend Micro
    No answers on this topic
    Alternatives Considered
    Forcepoint
    To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
    Incentivized
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    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
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    Return on Investment
    Forcepoint
    • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
    • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
    Incentivized
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    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
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