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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Pricing
    Formstack FormsTrueContext
    Editions & Modules
    Enterprise
    Contact sales team
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    Offerings
    Pricing Offerings
    Formstack FormsTrueContext
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill—
    More Pricing Information
    Community Pulse
    Formstack FormsTrueContext
    Considered Both Products
    Formstack
    No answer on this topic
    TrueContext Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Formstack FormsTrueContext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Survey templates8.856 Ratings00 Ratings
    Themes8.057 Ratings00 Ratings
    Custom logo/branding8.761 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    TrueContext
    9.0
    1 Ratings
    5% above category average
    Changes to live survey6.956 Ratings9.01 Ratings
    Question design help8.01 Ratings9.01 Ratings
    Multiple question types8.061 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    7.9
    61 Ratings
    6% below category average
    TrueContext
    9.0
    1 Ratings
    7% above category average
    Survey logic flexibility7.961 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    TrueContext
    9.0
    1 Ratings
    10% above category average
    Response tracking10.01 Ratings9.01 Ratings
    Data export10.062 Ratings9.01 Ratings
    Standard reports8.059 Ratings9.01 Ratings
    Custom reports5.851 Ratings9.01 Ratings
    Analytics10.01 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    TrueContext
    9.0
    1 Ratings
    4% above category average
    Access controls10.058 Ratings9.01 Ratings
    Compliance10.052 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Formstack Forms and TrueContext
    Feature
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings9.01 Ratings
    Best Alternatives
    Formstack FormsTrueContext
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Formstack FormsTrueContext
    Likelihood to Recommend
    7.7
    (77 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (9 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.7
    (8 ratings)
    8.7
    (3 ratings)
    Implementation Rating
    1.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Formstack FormsTrueContext
    Likelihood to Recommend
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    TrueContext Corporation
    Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
    Incentivized
    Read full review
    Pros
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    TrueContext Corporation
    • Conditional logic
    • Linking to data sources
    • Integration to Salesforce and ServiceMax
    Incentivized
    Read full review
    Cons
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    TrueContext Corporation
    • Limitations to form formatting
    • Need more data source integrations
    • All of the different components need to synchronize automatically and more often.
    Incentivized
    Read full review
    Likelihood to Renew
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Usability
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    TrueContext Corporation
    As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
    Incentivized
    Read full review
    Support Rating
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    TrueContext Corporation
    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Incentivized
    Read full review
    Implementation Rating
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Alternatives Considered
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    TrueContext Corporation
    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Incentivized
    Read full review
    Return on Investment
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    TrueContext Corporation
    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Incentivized
    Read full review
    ScreenShots

    TrueContext Screenshots

    Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations