ProntoForms is a very good and versatile product.
February 19, 2019

ProntoForms is a very good and versatile product.

Terrance J. Ranney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ProntoForms

We use ProntoForms to digitize a field report that gets used for on site inspections. The goal is to standardize the entries and make it easy to use. We want our team to be more efficient with their time and ProntoForms helps us to do that. Currently we use it for just one specific need, but the service is so versatile that it can be used in almost any part of the company.
  • Flexibility
  • Customization
  • Support
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
  • Adopting and use of product has gotten some push back. Fear of change? Fear of technology?
  • Super easy to use .
  • Very affordable!
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
  • Employee Surveys
  • Customer Surveys
ProntoForms can help with any easy or moderately complex form very easily. This can be done by yourself or with help from ProntoForms. Have patience when trying to get a very complex form set up and running. There may be a lot of back and forth communications until this is just right, but this is normal with so many moving parts.

ProntoForms Feature Ratings

Custom logo/branding
Changes to live survey
Question design help
Multiple question types
Survey logic flexibility
Response tracking
Data export
Standard reports
Custom reports
Respondent restrictions
Access controls