#1 most frequent
United States of America
57.7%30 installations of 52
What is TrueContext?
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
Categories & Use Cases
Media
1 / 3
Screenshot of task automation
Top Performing Features
Custom logo/branding
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Category average: 7.9
Changes to live survey
Users can make changes to live surveys after they are published.
Category average: 8.4
Question design help
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
Category average: 8.2
Areas for Improvement
Access controls
Administrators can limit users’ ability to access data and edit content.
Category average: 8.7
Compliance
Supports privacy compliance and confidentiality standards, such as HIPPA.
Category average: 8.8
Respondent restrictions
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Category average: 8.2
Who Buys & Uses TrueContext
#2 most frequent
Canada
17.3%9 installations of 52
#3 most frequent
France
5.8%3 installations of 52
ProntoForms is the Best Mobile-Friendly Form Builder
Pros
- Beautiful Mobile Form View
- Intuitive User Interface
- Sends Data in Real Time
Cons
- Offer Freemium for those who want to test before purchase
- Offer more pricing plans
- Make more options for integrating easily with CRM platforms like Wordpress, Drupal, etc.
Return on Investment
- Return on Investment is immediate and possible from the first submission.
- Saved us hours when it came to implementing forms on websites
Four years and counting, still using ProntoForms!
Pros
- Conditional logic
- Linking to data sources
- Integration to Salesforce and ServiceMax
Cons
- Customer facing forms so that the user does not need a subscription to fill it out. As of now, I have no ability to send a customer a form to fill out, so we have to use other methods to do so.
- Tools that give account owner ability to create custom outputs. Being that I have design and development experience and would be more than capable to design and launch my own custom outputs, I do not have the access to do so.
Return on Investment
- ROI is significant in areas, like our Request for Quote form, where the tech may be at the customer site, sees a potential opportunity, records it with ProntoForms and that submission goes through the process ending up as a quote, where 70% of them turn into work.
ProntoForms is a very good and versatile product.
Pros
- Flexibility
- Customization
- Support
Cons
- Limitations to form formatting
- Need more data source integrations
- All of the different components need to synchronize automatically and more often.
Return on Investment
- Adopting and use of product has gotten some push back. Fear of change? Fear of technology?
- Super easy to use .
- Very affordable!
Other Software Used
GoCanvas, AppSheet, Google Forms
Decent cost-effective replacement for an enterprise application's field service module.
Pros
- Out of the box integrations.
- Simple user interface (not much coding experience needed).
- Enablement of OCR scanning, telemetry and camera data.
Cons
- Out of the box integrations are limited.
- Custom integrations require technical know-how (and may require the involvement of the destination product's vendor).
- Priced for the enterprise environment, but can be improved.
Return on Investment
- + Better field service maintenance tracking.
- + Better adherence to routine maintenance schedules.
- - More effort than anticipated for custom integrations.
Alternatives Considered
Smartsheet
Usability
ProntoForms is the right fit
Pros
- Makes forms easily
- Collects information easily
- Displays on mobile
Cons
- UI could be better
- Customer service could be a little better
- Price could be cheaper
Return on Investment
- Cost
- Cost
- Cost
Alternatives Considered
Integrify
Usability
Other Software Used
Google Drive, Microsoft 365 (formerly Office 365), Citrix Gateway (formerly NetScaler Unified Gateway)
