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Fortinet FortiGate vs. SD-WAN Concierge vs. Untangle NG Firewall

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiGate

    Score8.5 out of 10
    N/AFortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A

    SD-WAN Concierge

    Score1 out of 10
    N/AWindstream offers SD-WAN Concierge, a software-defined WAN solution which includes security policy, proactive monitoring and optimization, centralized management of routing policy, and other application and access management and optimization features.N/A

    Untangle NG Firewall

    Score7 out of 10
    N/AUntangle NG Firewall is an open-source firewall and gateway security platform. It offers a free core firewall platform with paid add-ons, and a cloud-based management platform with a variety of deployment options for smaller teams.

    $25

    per month

    Pricing
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Open Source Firewall
    $0.00
    free under the GNU General Public License (GPL)
    NG Firewall Complete
    $25.00
    per month
    z4 appliance
    $299
    one-time purchase
    z4w appliance
    $329
    one-time purchase
    z4 Plus appliance
    $399.00
    one-time purchase
    z6 appliance
    $1199.00
    one-time purchase
    z12 appliance
    $1999.00
    one-time purchase
    z20 appliance
    $3499.00
    one-time purchase
    Offerings
    Pricing Offerings
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Considered Multiple Products
    Fortinet
    No answer on this topic
    Windstream
    No answer on this topic
    Untangle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    49 Answers
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    49 Answers
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    47 Answers
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Firewall
    Comparison of Firewall features of Fortinet FortiGate and SD-WAN Concierge and Untangle NG Firewall
    Feature
    Fortinet FortiGate
    8.7
    53 Ratings
    1% above category average
    SD-WAN Concierge
    -
    Ratings
    Untangle NG Firewall
    8.2
    6 Ratings
    5% below category average
    Identification Technologies8.951 Ratings00 Ratings8.06 Ratings
    Visualization Tools8.351 Ratings00 Ratings7.06 Ratings
    Content Inspection8.852 Ratings00 Ratings8.06 Ratings
    Policy-based Controls8.953 Ratings00 Ratings8.06 Ratings
    Active Directory and LDAP8.750 Ratings00 Ratings9.06 Ratings
    Firewall Management Console7.752 Ratings00 Ratings9.06 Ratings
    Reporting and Logging8.353 Ratings00 Ratings7.06 Ratings
    VPN9.152 Ratings00 Ratings9.06 Ratings
    High Availability9.348 Ratings00 Ratings9.05 Ratings
    Stateful Inspection9.251 Ratings00 Ratings8.06 Ratings
    Proxy Server8.539 Ratings00 Ratings8.03 Ratings
    Best Alternatives
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Small Businesses
    SonicWall NSA Series
    Score8.4 out of 10
    No answers on this topic
    SonicWall NSA Series
    Score8.4 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Cisco Meraki SD-WAN
    Score8.6 out of 10
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    Cisco Catalyst SD-WAN
    Score8.7 out of 10
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Likelihood to Recommend
    8.7
    (79 ratings)
    1.0
    (1 ratings)
    7.0
    (9 ratings)
    Likelihood to Renew
    7.0
    (5 ratings)
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    8.7
    (21 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Availability
    8.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (27 ratings)
    -
    (0 ratings)
    10.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (5 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    FortiGateSD-WAN ConciergeUntangle NG Firewall
    Likelihood to Recommend
    Fortinet
    Fortinet FortiGate addressed an immediate security issue we had a few years ago. The device gave us a much clearer picture of the activities on our network and also more importantly, increased our awareness of threats from the internet as a whole. Fortinet FortiGate helps us to mitigate these threats with regular signature updates from Fortiguard labs, identifying certain characteristics which, once recognised by Fortinet FortiGate, can be harnessed to deploy powerful 'playbooks'.
    Incentivized
    Read full review
    Windstream
    The underlying product (Velocloud) is not the issue, Windstream is. Anything this company touches turns to crap.
    Read full review
    Untangle
    Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations. As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
    Incentivized
    Read full review
    Pros
    Fortinet
    • SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc).
    • SSL VPN configuration - As we all have WFH force (to some extend or all employee) during Covid-19, it is impossible to plan BCP without having a SSL VPN. In Fortigate, the SSL VPN configuration is very easy with the help of wizard. The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL.
    • Explicit Proxy - This is also a great feature to shape and re-route the traffic, configuring the Proxy on the Firewall itself. We are using this feature in Pilot for now, and planned to rollout in few weeks looking at the success rate of the POC.
    Read full review
    Windstream
    • Failover is easy, no single point of failure, provided you have the bandwidth.
    Read full review
    Untangle
    • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
    • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
    • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
    • Reporting is phenomenal, however you can get death by details very easily.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Documentation is missing a great deal of detail and assumes the customer and just guess and fill in the blanks themselves
    • Fortinet has lots and lots of video guides on topics that only a small percentage of customers would ever need
    • The documentation and video guides do not get updated so most is only relevant to older software versions
    Incentivized
    Read full review
    Windstream
    • While the product may work decently once implemented, Windstream is a constant roadblock.
    • Trouble issues need to be escalated before people will bother to work on them.
    Read full review
    Untangle
    • The full suite can be expensive for business but will be powerful enough.
    • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
    • I would like to see it promoted for mid to large businesses as I think it can handle it.
    Incentivized
    Read full review
    Likelihood to Renew
    Fortinet
    Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    Service renewal is in Feb 2021. We will be renewing!
    Read full review
    Usability
    Fortinet
    The firewall runs very well, firmware updates are fairly quick but you must follow the upgrade path. Neglecting this step will cause a lot of pain. If you decide to go with Fortinet FortiGate switches and/or access points, they can be managed within the firewall which is great. We're also using the FortiAnalyzer which easily plugs into the firewall for any reporting you may require.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    Generally works well but seeing more and more bugs with the OpenVPN app.
    Incentivized
    Read full review
    Reliability and Availability
    Fortinet
    We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Performance
    Fortinet
    Good performance and really good integration. We have integration with Microsoft AD.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Support Rating
    Fortinet
    The Support team at Fortinet is excellent. They can not only help you configure the device for what you are trying to do, they offer suggestions on improving rules, and troubleshooting issues. Their response time is fast, ensuring you are up and running immediately with no questions asked. We had a hard drive failure in one of our Fortinet Fortigate appliances. The tech answered immediately, and started rebuilding the drive after some preliminary investigations. After rebuilding, there were still errors and issues, so they dispatched a brand new Fortinet Fortigate appliance. The tech then backed up the configurations for when the new device came in, which showed up in a few hours. A restore of the configuration took less than a minute, and there were no more errors or issues.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    The phone support reps are highly competent and native-English speakers. big plus vs some other vendors with difficult to understand or less knowledgable support engineers.
    Incentivized
    Read full review
    In-Person Training
    Fortinet
    I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Implementation Rating
    Fortinet
    Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Alternatives Considered
    Fortinet
    [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    Untangle NG Firewall has a partnership with third parties to provide an amazing suite of applications. You pay for those. With free software, you have to wait for it to be updated. With Unifi, the hardware was too underpowered to do anything meaningful. I don't mind the monthly fees because these companies update quickly; they have a reputation to maintain.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Fortinet
    No changes needed to terms and conditions.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Scalability
    Fortinet
    My environments are pretty small (less than 100 users per location) so no issues here.
    Incentivized
    Read full review
    Windstream
    No answers on this topic
    Untangle
    No answers on this topic
    Return on Investment
    Fortinet
    • The pricing given to us for our firewall was well within what we were already spending for other vendors solutions and had the added value of eliminating a separate expense for a dedicated web filtering appliance.
    • We have also adopted Fortinet's security fabric approach and thus changed vendors for our switch and AP devices. These devices have come at reduced prices as compared to another previous vendor we were using, particularly in relation to ongoing annual maintenance costs.
    Incentivized
    Read full review
    Windstream
    • One outage on our main site cost over 500K in lost revenue for a day, Windstream was unapologetic for failing to set a QOS policy right during cutover.
    • We needed to get a building re-wired to get the install at one location going. Windstream said, let us quote it... It took them 2 months to get us a quote that was 4x higher than a local provider. Thankfully, this didn't impact the deployment schedule.
    Read full review
    Untangle
    • It's allowed us to be PCI compliant which we need to do business.
    • It's allowed us to not only be PCI compliant but follow best practice to be actually as secure as we can be.
    • It's really presented us with a lot of flexibility in terms of how we connect to other services.
    • There is some maintenance, but it's very minimal.
    Incentivized
    Read full review
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