16 Ratings
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Score 3.1 out of 100
5 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Foundant Grant Lifecycle Manager

From where I stand, GLM is well-suited for use by small-staffed charitable foundations who make more than thirty (30) grants a year and distribute more than $500,000 in funds to non-profits. The software is able to handle every step in the grant-making process from receipt of a request, to the evaluation and decision regarding the grant, to tracking the pay-out, and to closing the grant when the work or the year is completed.
Gwenn Gebhard | TrustRadius Reviewer

FrontStream Panorama

Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
Vicky Pasenko | TrustRadius Reviewer

Pros

Foundant Grant Lifecycle Manager

  • Foundant provides a streamlined grants management solution for reasonable cost.
  • The company listens to its users, collecting ideas and making improvements. Updates to the software are rolled out several times a year. When something cannot be changed right away, the company gives context and forecasts when the change might be possible.
  • While the software is easy to use, it also offers more advanced features (such as merge templates) that allow more customization for the advanced user.
Mary Giraulo | TrustRadius Reviewer

FrontStream Panorama

  • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
  • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
  • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
Nikicha Nieto | TrustRadius Reviewer

Cons

Foundant Grant Lifecycle Manager

  • Need a smother process for third party responses. Currently individuals recommending more than one student for scholarships have many emails to deal with to find the correct link to upload the correct student's letter.
  • Questions that would filter which applications the applicant would apply for.
Sally Weldon | TrustRadius Reviewer

FrontStream Panorama

  • Two weeks ago we started receiving questions from donors because they were having trouble making donations. The pages wouldn't load or they would get part way through the donation process and the page would buffer and they couldn't complete the process. Some had tried to donate 3 or 4 times unsuccessfully. We have been told this is fixed now, but we still hear intermittent comments from people with issues.
  • Two weeks ago we started seeing issues with the display pages that show progress of the fundraising campaign. The totals were inaccurate - some were too low and some were too high. The concept is to encourage competition between teams and individuals and the inability to see accurate data eliminates this aspect of the campaign. Also, in some cases the totals were showing that people had exceeded their goal when they had not. Donors are more likely to contribute to help someone meet their goal than to give money to someone who is already above goal.
  • Customer Service has been awful. It is difficult to reach anyone and when you do the updates are not not very helpful. It has been nearly two weeks with no progress. All week long this wee we were told they were testing the solution and as soon as it was tested and they were sure it worked they would apply the fix. Last night they did something because all of the numbers changed but now they are worse than they were before. Most of our participants have disappeared and our totals are even lower than they were. We have had no updates today to explain where they are or what will happen next.
  • Our event is two weeks away and I don't know how we will reach our goal. I don't even know how much money we have raised to date. If I could figure out a way to switch to another platform at this time I would but unfortunately I think we are stuck with this solution for this year. It is very disappointing that they can't fix these issues and even worse that they don't communicate with their customers. We will not use them again!
Vicky Pasenko | TrustRadius Reviewer

Support Rating

Foundant Grant Lifecycle Manager

No score
No answers yet
No answers on this topic

FrontStream Panorama

FrontStream Panorama 1.0
Based on 1 answer
They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
Vicky Pasenko | TrustRadius Reviewer

Alternatives Considered

Foundant Grant Lifecycle Manager

I have not used other online grantmaking products or evaluated others. I used to use MicroEdge Gifts, but not the online application version. It was a stand alone management system. This is hands-down better, easier to use and a more complete system
Susan Haley | TrustRadius Reviewer

FrontStream Panorama

We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
Nikicha Nieto | TrustRadius Reviewer

Return on Investment

Foundant Grant Lifecycle Manager

  • Positive customer service--fairly easy to use for applicants.
  • Positive--easy to run reports you have already set up, so [it] saves time.
  • Negative--limited question types makes it harder to gather the data we want to track.
  • Negative--our budget is more complex than can be tracked in Foundant, so we have to use a separate program.
  • Negative--we have to track potential grantee conversations in a separate program.
  • Negative--getting data ready to display in a dashboard takes a lot of time to manipulate in Excel.
Kristen Summers | TrustRadius Reviewer

FrontStream Panorama

  • FrontStream Panorama ended up giving us a refund for the entire year that we used their platform because it did not work for any period of the time we were contracted with them. That being said, they were a reasonably priced platform and were willing to match the fees we were paying with a different company.
Nikicha Nieto | TrustRadius Reviewer

Screenshots

FrontStream Panorama

Pricing Details

Foundant Grant Lifecycle Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Foundant Grant Lifecycle Manager Editions & Modules

Edition
Grant Lifecycle Manager (GLM)1
  1. Per Organization, Per Every 2 Years
Additional Pricing Details
Foundant Connect is an optional, add-on product linking data from GuideStar, Foundation Center, and GreatNonprofits into Foundant GLM„the organizations leading the industry in the data revolution. Connect allows users to quickly access and share data to make the grantmaking process easier and more efficient for everyone involved.

FrontStream Panorama

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FrontStream Panorama Editions & Modules

Additional Pricing Details

Add comparison