Fourth Analytics vs. Workmate

It is most well-suited when analysing absence and looking for trends in order to be proactive as a business and address the various reasons causing this. It is less appropriate for maybe more financial based tasks, unless directly related to HR functions and processes within an organisation.

Incentivized

As a supervisor this software is a big help for us to be able to make a proper tracking of our task force, without interfering or being over the shoulder, the variety of options available is great, while I had no full control of the software by company regulations I was able to use it in specific for the managing of the shifts and performance of our teams.

Incentivized

• Storing data on employees to save holding paper documents on site
• Coordinating data from our fingerprint clock in and out machine to check hours worked against rota’d hours
• Useful for recording comments and warnings on staff performance

Incentivized

• The employee time tracking function has allowed us to minimize and even avoid payroll errors.
• We also find the tracking of vacations and absences great, so we can easily find replacements for those jobs.
• Payroll management is very good, it helped us to keep control of finances and to have everything in order with the administrative department.

Incentivized

• Breakdown of costs in each Rota - SMP affects it.
• The integration with recruitment websites still requires data to be put in manually.
• Integration of importing Excel on the rota.

Incentivized

• Customer Support team.
• Schedule Management.
• UI modelling.

Incentivized

Sometimes it was difficult to resolve an issue with a single person.

Incentivized

The training came from one of our associates it was not directly from a Workmate employee, however, it was good enough to let us understand it, and the person who gave us the training was open to ask questions even after the training ended, however as it was really easy to use, we only contacted him for small details.

Incentivized

Incentivized

It was not my decision to use it, it was the software available for that current campaign in the company, being honest while both of them are excellent to work with, the design in OnShift is more user friendly, most of my colleagues were in agreement with that, as for Workmate, it was really helpful but some times we were confused by the user interface, it wasn't very negative but it really gets on your nerves.

Incentivized

• Automated reporting
• Successful documentation on staff and right to work

Incentivized

• The learning curve is a bit slow at the beginning and we needed some time and several weeks to adapt to the system.
• We have also had to use external technical support because we have had no response from Workmate technical support.
• It has made it easier for us in the HR department, which means faster work in less time.

Incentivized