Frame.io is a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process.
$15
per user/per month
HeyGen
Score8.8 out of 10
N/A
A software tool for creating professional spokesperson videos, which can be used by typing, clicking, and dragging. HeyGen’s realistic 100+ AI avatars can be a spokesperson in 40+ languages with various accents. HeyGen can be tried free.
Based on my experience, Frame.io is well-suited for collaboration; it is clear, quick, and reliable for approvals. For us, approvals are critical and time-sensitive. Since we work on approvals quickly, we can move forward with placing the order and get it to our clients as soon as possible. Where it is less appropriate is uploading huge files. We would prefer it if Frame.io had integration with cloud storage providers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I evaluated many different AI avatar options and HeyGen stood head and shoulders above the rest. They have done a really good job of their realism and voice cloning. I've also started to experiment with their interactive avatars and they are a really powerful feature for assisting customers in their inquiries.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Instead of user types, we would rather have an option where admins can select all actions a user can have individually. I.e., an admin can have all permissions, but we have clients who need admin access, and we don't want them to be able to add other people as admins. ETC.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave my rating of a 7 because times are getting hard in the nonprofit space. If we needed to, we could part with Frame.io and revert back to using free storage options. Frame.io has elevated our experience and we really enjoy using it. But sometimes you have to make tough choices when in tough times.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Not sure if it was an Adobe error or user error, when our company changed Adobe user functionality, it created a personal and business profile. May have caused a glitch or technical issue. Adobe couldn't recognize team members for Frame.io but still allowed us to use the rest of the suite.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
HeyGen's platform is very user friendly and even people with less to no video production experience are able to operate HeyGen's platform. This has opened up many possibilities from speed of production to rough cut table reads using avatars before ever setting foot in a studio. The less time in the studio, the faster we can create videos.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When sharing videos for feedback, there are no noticeable performance issues with Frame.io. Everyone is able to complete their tasks without the program getting in the way.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Getting Frame.io up and running was relatively straightforward on the backend. Account setup, project organization, and uploading media were all intuitive. The real challenge came with client and stakeholder onboarding. Many users found the interface unfamiliar and intimidating compared to everyday tools, requiring repeated training sessions just to get basic feedback workflows functioning. Integrations with Adobe Premiere worked well for internal teams, though the desktop app felt underdeveloped. Overall, implementation was low-difficulty for tech-savvy editors but moderate-to-high when external collaborators were involved. With patience and proper onboarding documentation, most teams got up to speed within a few weeks.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Frame.io is much better than Adobe Premiere Pro and Adobe After Effects for collaboration and review, with a much better user experience. It feels less administrative and more intuitive, and works like other tools that rate well within our business, such as Figma. We've found this has given our media team a higher profile within the business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
HeyGen's avatar and voice technology were superior to any other AI avatar platforms I tested. They had more control and realism compared to the competitors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Frame.io's contract terms were straightforward, flexible, and largely free of the predatory clauses common in enterprise SaaS agreements. The language was clear, renewal terms were transparent, and the price lock provision gave long-term budget certainty. Data portability rights were explicitly defined, ensuring we could export our assets without restriction if we ever chose to leave the platform. The agreement also included a reasonable service level agreement with defined uptime guarantees. The single point deducted reflected the initial contract draft containing an auto-renewal clause with an uncomfortably short cancellation window, which required pushback to extend to a more reasonable notice period before signing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Frame.io's professional services delivered a structured, knowledgeable implementation experience that significantly accelerated our time to value. They arrived with a clear methodology, asked the right discovery questions upfront, and tailored their approach to our specific production environment rather than applying a generic template. Training sessions were thorough, well-paced, and adapted to varying levels of technical comfort across our team. The one point deducted reflected occasional scheduling delays in getting specialized resources assigned during peak periods, and a few instances where documentation provided after sessions lacked the detail needed for independent troubleshooting. Overall though, their expertise and professionalism made a meaningful difference in our implementation success.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
