What users are saying about
21 Ratings
5 Ratings
21 Ratings
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Score 8.4 out of 100
5 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Joel McAfee | TrustRadius Reviewer

Wipster

I actively talk about Wipster and show off how I'm able to get so much done with my clients because of this tool all of the time! If you own or work at a digital agency, it's a must! I'm using Wipster for short and long-form media, it just makes everything so much easier for me.
Brad Parler | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Frame.io
8.5
Wipster
Task Management
Frame.io
8.4
Wipster
Mobile Access
Frame.io
7.9
Wipster
Search
Frame.io
9.1
Wipster
Visual planning tools
Frame.io
8.7
Wipster

Communication

Frame.io
9.6
Wipster
Chat
Frame.io
9.4
Wipster
Notifications
Frame.io
9.8
Wipster
Discussions
Frame.io
9.3
Wipster
Internal knowledgebase
Frame.io
10.0
Wipster

File Sharing & Management

Frame.io
9.5
Wipster
Versioning
Frame.io
9.7
Wipster
Video files
Frame.io
9.8
Wipster
Audio files
Frame.io
9.7
Wipster
Document collaboration
Frame.io
10.0
Wipster
Access control
Frame.io
9.2
Wipster
Advanced security features
Frame.io
9.2
Wipster
Integrates with Google Drive
Frame.io
9.0
Wipster
Device sync
Frame.io
9.4
Wipster

Pros

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Chris Hecox | TrustRadius Reviewer

Wipster

  • Wipster was one of the first applications to allow for frame-by-frame video feedback. This provided a unique opportunity to make feedback far more intelligible than before. Before Wipster, we needed to reference phone calls, notes, emails, and messages, as well as communicate verbally with our project managers. A lot of information can get lost this way, but Wipster places the feedback directly with the video, which makes it super easy to understand what the client desires for their video to look like.
  • Wipster allows for a client to select a location on a frame where their feedback is referencing. It's fairly archaic, but it works. Client feedback sits next to the playback window so it's somewhat easy to reference what the client wants.
  • Wipster also allows for integration with editing software like Premiere Pro, which speeds up the editing process as well.
Chris Hecox | TrustRadius Reviewer

Cons

Frame.io

  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Anonymous | TrustRadius Reviewer

Wipster

  • There is sometimes a lag when navigating a timeline/leaving comments, which makes me wonder if actions are being recorded correctly.
  • The admin interface seems to be slower than it should be.
  • There's no closed captioning feature as far as I know (some of our clients are deaf/hard of hearing).
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Frame.io

No score
No answers yet
No answers on this topic

Wipster

Wipster 10.0
Based on 1 answer
Wipster has become a must-have tool to do my job!
Brad Parler | TrustRadius Reviewer

Usability

Frame.io

Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Joel McAfee | TrustRadius Reviewer

Wipster

No score
No answers yet
No answers on this topic

Support Rating

Frame.io

Frame.io 8.9
Based on 2 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
Anonymous | TrustRadius Reviewer

Wipster

Wipster 9.3
Based on 3 answers
While the technical issues we have encountered with Wipster have been very low in the time we've used the service, the few instances where we have needed assistance were met promptly and effectively by Wipster's Support Team. This support even extended all the way from the platform's founder, as I received help from him, which really impressed me.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Frame.io

Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Alyssa Schmidt | TrustRadius Reviewer

Wipster

After my experience with Wipster at my old job, when I started a business I knew I needed to look into alternatives. Despite the areas it failed, Wipster still made it easier to do my job. At this point, I've switched to Frame.io and it's hard to look elsewhere. Frame.io does everything Wipster does but heaps better. It's easier to use, easier to organize, cleaner interface, and accomplishes my goals at a reasonable cost to the business.
Chris Hecox | TrustRadius Reviewer

Return on Investment

Frame.io

  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
Anonymous | TrustRadius Reviewer

Wipster

  • Wipster has helped me finish projects faster.
  • Track versions of videos (no more files names with "Final Version number 3").
  • I've added one of our clients as a Guest Team member - which has allowed them to upload their own media (as it's been shot) and then give me notes for their edit. This has sped up the project and made it possible to make deadlines quickly.
Brad Parler | TrustRadius Reviewer

Pricing Details

Frame.io

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Frame.io Editions & Modules

Edition
FreeFree1
Pro$152
Team$252
EnterpriseContact sales team
  1. For up to 2 users
  2. per user/per month
  3. none
Additional Pricing Details

Wipster

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Wipster Editions & Modules

Additional Pricing Details

Rating Summary

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