Fresa Gold vs. Sage Intacct

As we are using Fresa gold for more than 5 years, the support team is very good with proactive responses. As Fresa Team is also from freight forwarding industry, most of the solutions are already available in the software. Fresa blog has answers for most of the questions. All the doubts are cleared then and there because they are arranging daily training sessions (5pm IST).

If you are wanting to manage all entities within one program (while keeping the books separate) and have the ability to report on different combinations of those entities then this is definitely for you. If you require in-depth reporting for different types of classes, departments, items, etc. then this is also going to be much better at tracking those things than a lot of the other solutions out there. If you have relatively simple books and just need straightforward tracking or reporting then I would not recommend this solution

Incentivized

• Support.
• Key features.

• I love the dimension balance report, it adds another layer to reconciling accounts.
• The account, location, department grouping ability make building custom reports much easier.
• Overall Sage Intacct is user friendly and easy to navigate, which makes training new staff easier.

Incentivized

• Integration with India customs EDI for CHA operations
• Integration with GST portal of India Government
• Integration with Inttra for carrier operations

• Within Global Consolidations you can only consolidate on a monthly basis. When acquiring foreign companies mid-month, this makes it incredibly difficult to provide a consolidated OBS in USD.
• Custom financial report setup. While very flexible, we found we had to create many account groups manually to format our reports in an intuitive way. It would also be nice if reports could be filtered by 'from' and 'to' dates, rather than by end date only and adding extra columns in the report setup.
• Revenue recognition for custom rev rec types.
• Ability to delete/modify data after incorrectly posting a payment on an invoice
• Dashboards are lacking and need to be updated manually frequently

Incentivized

Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.

Incentivized

The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.

Incentivized

There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.

Incentivized

As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.

Incentivized

Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.

Incentivized

I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.

Incentivized

The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.

Incentivized

I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.

Incentivized

As we are in freight forward and shipping solutions, we want to maintain everything in one platform from quote to invoice collection. Fresa Gold is specifically made for freight forwarders in mind. To avoid duplicate data entry, errors on invoices, we want to use one system for all the departments, which is available only in Fresa gold based on my experience.

Microsoft Dynamics is not very user friendly and has too many functions to get to one result. Sage Intacct is helpful because it is user friendly and allows you to process reports and check registers with ease. The visual look of the application is very inviting and makes you want to work within.

Incentivized

You can do a lot with this system and integrate it with a lot of your additional systems you use daily.

Incentivized

• Easy to work and unable edit the transaction.

• Sage Intacct has been somewhat helpful when attempting to help us automate our billing process
• Sage Intacct has helped the business tackle collections with ease
• Sage Intacct has helped us adapt billing through multiple currencies, allowing for the ability to expand.

Incentivized