CYA - Cover your accounting system.
July 31, 2025

CYA - Cover your accounting system.

LaShawnda Flowers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage Intacct in our organization for accounting and procurement purposes. The product addresses our accounts payable, accounts receivable, purchase orders, and tracking our expenses and revenues by cost center and grant sources. The scope of our case involves using Sage Intacct as our accounting system and considering the addition of the fixed assets module.

Pros

  • Help with the creation of invoices for our customers.
  • Bill payment.
  • The creation of General Ledger accounts.

Cons

  • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
  • The creation of reports is complicated and lacks sufficient filtering options during the process.
  • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
  • Negative impact - The purchasing process is clunky and time consuming.
  • Positive impact - The tracking of expenses and revenues can be reported accurately to the Board.
  • Negative Impact - Budgeting is time consuming.
We do not use any automation in the core financial processes like general ledger, accounts payable, accounts receivable, and order management. We have not benefited from this automation.
N/A
We used a third-party consultant, but I was not part of that process. The system was in place before I got here. We have many issues with setting up our instance. We believe that many aspects were set up incorrectly.
Although similar products exist, Sage stands out with its ability to store and attach information directly within the application.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

It is well-suited for nonprofit accounting with its ability to track expenses and revenues by both department and funding source. It is easy to set up vendors and customers for invoices and bill payments. It is less appropriate for proper budget management and purchasing with multiple approvers, particularly when edits are required.

Sage Intacct Feature Ratings

7.5
Accounts payable
8
Accounts receivable
8
Cash management
5
Bank reconciliation
8
Expense management
8
Self-service portal
5
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
Not Rated
Location management
Not Rated
Order Management ()
Not Rated
Payroll Management ()
Not Rated
3.7
Dashboards
1
Standard reports
5
Custom reports
5
2.0
API for custom integration
2
5.0
Role-based user permissions
5
Single sign-on capability
5

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