What users are saying about
192 Ratings
192 Ratings
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Score 8.2 out of 100
22 Ratings
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Score 7 out of 100

Feature Set Ratings

  • FreshBooks ranks higher in 4 feature sets: Security, Reporting & Analytics, General Ledger and Configurable Accounting, Order Management

Customization

6.1

FreshBooks

61%

GoDaddy Bookkeeping

Feature Set Not Supported
N/A
FreshBooks ranks higher in 2/2 features

API for custom integration

6.0
60%
26 Ratings
N/A
0 Ratings

Plug-ins

6.3
63%
22 Ratings
N/A
0 Ratings

Security

8.7

FreshBooks

87%
5.5

GoDaddy Bookkeeping

55%
FreshBooks ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
6.0
60%
1 Rating

Role-based user permissions

7.4
74%
37 Ratings
5.0
50%
1 Rating

Reporting & Analytics

6.6

FreshBooks

66%
6.3

GoDaddy Bookkeeping

63%
FreshBooks ranks higher in 2/3 features

Dashboards

7.8
78%
50 Ratings
6.0
60%
3 Ratings

Standard reports

7.1
71%
48 Ratings
7.0
70%
3 Ratings

Custom reports

4.8
48%
2 Ratings
6.0
60%
3 Ratings

General Ledger and Configurable Accounting

7.2

FreshBooks

72%
5.7

GoDaddy Bookkeeping

57%
FreshBooks ranks higher in 7/12 features

Accounts payable

5.3
53%
35 Ratings
6.0
60%
2 Ratings

Accounts receivable

7.4
74%
49 Ratings
6.0
60%
2 Ratings

Cash management

7.0
70%
3 Ratings
7.0
70%
2 Ratings

Bank reconciliation

7.0
70%
2 Ratings
3.0
30%
2 Ratings

Expense management

7.3
73%
45 Ratings
8.0
80%
2 Ratings

Time tracking

8.9
89%
38 Ratings
5.0
50%
2 Ratings

Multi-currency support

7.0
70%
1 Rating
N/A
0 Ratings

Regulations compliance

6.0
60%
17 Ratings
5.0
50%
1 Rating

Self-service portal

9.1
91%
3 Ratings
5.0
50%
2 Ratings

Fixed asset management

N/A
0 Ratings
5.0
50%
2 Ratings

Electronic tax filing

N/A
0 Ratings
8.0
80%
1 Rating

Global Financial Support

N/A
0 Ratings
5.0
50%
1 Rating

Order Management

7.8

FreshBooks

78%
5.0

GoDaddy Bookkeeping

50%
FreshBooks ranks higher in 3/4 features

Pricing

7.1
71%
33 Ratings
N/A
0 Ratings

Order entry

8.0
80%
33 Ratings
3.0
30%
1 Rating

Credit card processing

6.0
60%
34 Ratings
7.0
70%
1 Rating

Cost of goods sold

10.0
100%
1 Rating
5.0
50%
2 Ratings

Payroll Management

FreshBooks

Feature Set Not Supported
N/A
3.0

GoDaddy Bookkeeping

30%
GoDaddy Bookkeeping ranks higher in 1/1 features

Pay calculation

N/A
0 Ratings
3.0
30%
1 Rating

Inventory Management

FreshBooks

Feature Set Not Supported
N/A
5.0

GoDaddy Bookkeeping

50%
GoDaddy Bookkeeping ranks higher in 1/1 features

Automatic reordering

N/A
0 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • GoDaddy Bookkeeping is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

6.3

FreshBooks

63%
67 Ratings
7.0

GoDaddy Bookkeeping

70%
3 Ratings

Likelihood to Renew

7.6

FreshBooks

76%
18 Ratings

GoDaddy Bookkeeping

N/A
0 Ratings

Usability

6.5

FreshBooks

65%
13 Ratings
7.0

GoDaddy Bookkeeping

70%
1 Rating

Availability

10.0

FreshBooks

100%
4 Ratings

GoDaddy Bookkeeping

N/A
0 Ratings

Performance

8.0

FreshBooks

80%
2 Ratings

GoDaddy Bookkeeping

N/A
0 Ratings

Support Rating

7.5

FreshBooks

75%
13 Ratings

GoDaddy Bookkeeping

N/A
0 Ratings

Implementation Rating

10.0

FreshBooks

100%
2 Ratings

GoDaddy Bookkeeping

N/A
0 Ratings

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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GoDaddy

Perfect for US market but not transferable to UK market, needs some upgrades for this. Even when set up with a UK address it won't allow changes in tax year end, presuming that tax year starts Jan - Dec. Also shows dollars instead of pounds even though figures were correct with solution.
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Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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GoDaddy

  • Invoicing and linking payments to them.
  • Creating estimates for my clients.
  • Making tax time easier with easy P and L statements and categorization of expenses.
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Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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GoDaddy

  • More complex tax prep features
  • Better filters for tax purposes
  • More tools for tax returns
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Pricing Details

FreshBooks

Starting Price

$0

Editions & Modules

FreshBooks editions and modules pricing
EditionModules
Lite$4.501
Plus$7.502
Premium$153
SelectCustom Pricing4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

GoDaddy Bookkeeping

Starting Price

$4.99 per month

Editions & Modules

GoDaddy Bookkeeping editions and modules pricing
EditionModules
Get Paid$4.991
Essentials$9.992
Premium$14.993

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

FreshBooks

At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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GoDaddy

No answers on this topic

Usability

FreshBooks

FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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GoDaddy

Loses marks on the tax year only being Jan - Dec and inability to change that to a UK format and choose your year end date.
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Reliability and Availability

FreshBooks

FreshBooks is easy to use and always works!
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GoDaddy

No answers on this topic

Support Rating

FreshBooks

I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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GoDaddy

No answers on this topic

Implementation Rating

FreshBooks

I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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GoDaddy

No answers on this topic

Alternatives Considered

FreshBooks

We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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GoDaddy

I already use GoDaddy for a lot of my website clients so tried the bookkeeping out and really liked it! I tried a few others but nothing worth the price difference. I have tried a few other time trackers as I wish I could live track my time vs entering a little a time.
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Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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GoDaddy

  • Low monthly cost compared to other accounting software
  • Easy to use and learn with
  • Gives me the basic numbers I need for book keeping and taxes for a small business
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Screenshots

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