TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    ProcurementExpress.com

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    ProcurementExpress.com is designed for small to medium-sized companies to gain full control of purchasing. Team members raise requests against specific pre-defined budgets. Managers approve, decline, or comment on requests - straight from their inbox. Once approved, team members can purchase the requested item and attach all relevant documents for easy reporting and auditing. An iOS and Android app is included free of charge. 24/5 online chat support . A "full view" dashboard…

    $30

    per user, per month

    Pricing
    FreshBooksProcurementExpress.com
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Simple plan
    $30.00
    per user, per month
    Offerings
    Pricing Offerings
    FreshBooksProcurementExpress.com
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksProcurementExpress.com
    Considered Both Products
    FreshBooks
    No answer on this topic
    ProcurementExpress.com
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    FreshBooksProcurementExpress.com
    Customization
    Comparison of Customization features of FreshBooks and ProcurementExpress.com
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    ProcurementExpress.com
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and ProcurementExpress.com
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    ProcurementExpress.com
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and ProcurementExpress.com
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    ProcurementExpress.com
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and ProcurementExpress.com
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    ProcurementExpress.com
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and ProcurementExpress.com
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    ProcurementExpress.com
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Best Alternatives
    FreshBooksProcurementExpress.com
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksProcurementExpress.com
    Likelihood to Recommend
    7.6
    (75 ratings)
    5.5
    (12 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.1
    (1 ratings)
    Usability
    9.6
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    8.8
    (12 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksProcurementExpress.com
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    ProcurementExpress.com
    ProcurementExpress.com works well for simple budget tracking (under 100~ different budget areas). Their customer service is phenomenal, which allows for quick turnarounds on questions regarding a process or a capability. This setup works well for smaller companies that aren't bound by some of the more restrictive reporting tools. Most of the issues come from non-finance and non-purchasing employees who may not understand the needs of the company.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    ProcurementExpress.com
    • The software is extremely easy to use and since I was a first time user I was able to load my PO's easily.
    • There are not a lot of things you need to go through before being able to work on the platform which makes it simple to use.
    • It saves me a lot of time by tracking my spent/income without me having to do any major calculations - Very accurate!
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    ProcurementExpress.com
    • Creating reports.
    • Have options on the input section with more details.
    • Exclude the remaining budget section of the email sent with PDF of PO.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    ProcurementExpress.com
    No answers on this topic
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    ProcurementExpress.com
    No answers on this topic
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    ProcurementExpress.com
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    ProcurementExpress.com
    Great program for any small business in my opinion. I use it daily and recommend it for anyone who is having trouble with keeping track of outgoing purchase money. They make it easy for someone like me who is busy on all ends to have one less thing to worry about running a company.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    ProcurementExpress.com
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    ProcurementExpress.com
    I was not the person to select ProcurementExpress but my company has been using it for all 5 years I have been here. We all love it and find it very easy to use and navigate. All 250 plus people use it and use it very often as we order on our own.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ProcurementExpress.com
    • I think our CEO will be able to provide a good answer to this.
    • As a Creative Director, I focus on simply keeping projects on a budget, in an effective way.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    ProcurementExpress.com Screenshots

    Screenshot of Share purchase orders easily to colleagues and suppliersScreenshot of View PO history on demand.Screenshot of Get a brief overview of your company purchasing on a dashboard.Screenshot of Works great on all your devices - desktop, mobile and tablet.Screenshot of Easily share purchase orders with colleagues.Screenshot of Create purchase requests on the fly - even when you are out of coverage!