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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    We360.ai

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    We360.ai is an Employee engagement tool for business leaders and managers to boost their employee productivity and engagement in their organizations by providing factual workspace analytics to make better and well informed decisions. Hosted on AWS cloud , where data is encrypted. The vendor states We360.ai can help users increase employee productivity by as much as 25%. The tool aims to make organization more transparent and agile, and is free for 7 days, no credit card…

    $3

    per user

    Pricing
    FreshBooksWe360.ai
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    All in One
    $3
    per user
    Offerings
    Pricing Offerings
    FreshBooksWe360.ai
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksWe360.ai
    Considered Both Products
    FreshBooks
    No answer on this topic
    Zenstack Private Limited
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    FreshBooksWe360.ai
    Customization
    Comparison of Customization features of FreshBooks and We360.ai
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    We360.ai
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and We360.ai
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    We360.ai
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and We360.ai
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    We360.ai
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and We360.ai
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    We360.ai
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and We360.ai
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    We360.ai
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Best Alternatives
    FreshBooksWe360.ai
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    No answers on this topic
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksWe360.ai
    Likelihood to Recommend
    7.6
    (75 ratings)
    9.5
    (6 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    8.2
    (1 ratings)
    Usability
    9.6
    (20 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksWe360.ai
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Zenstack Private Limited
    During the pandemic, employees were working from home and we were having trouble assessing their performance and contribution that time. When we implimented We360.ai, this problem solved instantaneously. Employees also felt that their hardwork was being recognized and appreciated by their seniors.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Zenstack Private Limited
    • It has many Monitoring and productivity accessing features that are flawless for boosting the performance of the employees. One can have Top and bottom Users.
    • On a Dashboard Present Day Attendance, Current and Previous Activity trend in a graphical format is available. In-App Usage Section you have the analysis of employee platform usage. Even with the latest snapshots.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Zenstack Private Limited
    • If We360.ai could incorporate a feature of Payroll, then it would be a great consolation to the employers. As the Dashboard already has leave management and Attendance system, it would be helpful if the payroll process is also included in the platform.
    • It would be really wonderful if We360.ai had a feature that allows me to send text messages or custom notifications to an individual. That would make the tool a complete productivity enhancement, employee monitoring, and workplace collaboration tool.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Zenstack Private Limited
    I think if We360.ai also offered mobile app , that would be great and I would definitely renew. rather than that , everything is perfect.
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Zenstack Private Limited
    No answers on this topic
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Zenstack Private Limited
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Zenstack Private Limited
    Since some of my employees were working in international timings , We360.ai helped me implement it completely , they even had late shits and worked overtime but ultimately helped me get the product live in 2 days! Huge respect
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Zenstack Private Limited
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Zenstack Private Limited
    We360.ai has enabled us to track and enhance the productivity of the workplace. We360.ai have a list of features that allowed us to drive operational and management task efficiently. With features like Activity logs, Application Usage one can track the ongoing activity of the employees. With the help of We360.ai, we are able to handle the Tasks and Projects efficiently. The Health 360 helped us to maintain a healthy and productive workplace. With its insights, we are able to allocate the task efficiently. Thus creating proper balance in the team.
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Zenstack Private Limited
    • Increased Employee engagement by 20%
    • My Employees are more motivated
    • Bad - My employees are a bit more careful and reluctant
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    We360.ai Screenshots

    Screenshot of All in one attendance tool for capturing attendance remotelyScreenshot of In-depth Snapshot analysis to know accurately how Employees engaged in the organisationScreenshot of Automated Snapshots to know how your employees are engaging in your organization.Screenshot of Complete productivity analysis to know in which direction your organization is moving inScreenshot of Robust Dashboard to get complete analytics about your organization to take better and well informed decisions