Chose OnePageCRM
This product was selected before I started with the company. I had no role in the selection process.
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 2 agents | |
OnePageCRM | N/A | OnePageCRM aims to turn the complexity of a CRM into a simple to-do list. This action-focused CRM helps users interact with contacts by setting simple follow-up tasks. Just out of a promising sales call? Type the next action to "Send a quote", set a date, and move on to the next contact. Contacts will be sorted by task priority so the user can sell with focused attention to each prospect and client. OnePageCRM can be tried with a 21-day free trial today. | $9.95 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | OnePageCRM offers 4 months free in annual subscriptions. | ||||||||||||||
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| Freshdesk | OnePageCRM | |
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| Considered Both Products | ![]() Freshdesk No answer on this topic | OnePageCRM |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Platform |
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| Freshdesk | OnePageCRM | |
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| Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Salesmate Score 10.0 out of 10 |
| Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
| Enterprises | SysAid Score 8.9 out of 10 | Creatio Score 9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Freshdesk | OnePageCRM | |
|---|---|---|
| Likelihood to Recommend | 8.5 (262 ratings) | 7.6 (4 ratings) |
| Likelihood to Renew | 8.7 (26 ratings) | - (0 ratings) |
| Usability | 9.4 (43 ratings) | - (0 ratings) |
| Availability | 7.9 (7 ratings) | - (0 ratings) |
| Performance | 8.1 (7 ratings) | - (0 ratings) |
| Support Rating | 9.0 (42 ratings) | - (0 ratings) |
| In-Person Training | 10.0 (2 ratings) | - (0 ratings) |
| Online Training | 8.5 (4 ratings) | - (0 ratings) |
| Implementation Rating | 8.3 (193 ratings) | - (0 ratings) |
| Configurability | 6.8 (8 ratings) | - (0 ratings) |
| Contract Terms and Pricing Model | 8.7 (6 ratings) | - (0 ratings) |
| Ease of integration | 8.2 (7 ratings) | - (0 ratings) |
| Product Scalability | 7.7 (7 ratings) | - (0 ratings) |
| Professional Services | 8.8 (3 ratings) | - (0 ratings) |
| Vendor post-sale | 8.1 (6 ratings) | - (0 ratings) |
| Vendor pre-sale | 8.1 (6 ratings) | - (0 ratings) |
| Freshdesk | OnePageCRM | |
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| Likelihood to Recommend | ![]() Freshworks Inc
| OnePageCRM
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| Pros | ![]() Freshworks Inc
| OnePageCRM
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| Cons | ![]() Freshworks Inc
| OnePageCRM
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| Likelihood to Renew | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Usability | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Reliability and Availability | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Performance | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Support Rating | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| In-Person Training | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Online Training | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Implementation Rating | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Alternatives Considered | ![]() Freshworks Inc
| OnePageCRM
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| Contract Terms and Pricing Model | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Scalability | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Professional Services | ![]() Freshworks Inc
| OnePageCRM No answers on this topic |
| Return on Investment | ![]() Freshworks Inc
| OnePageCRM
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| ScreenShots | OnePageCRM Screenshots |