SharpSpring Reviews

Black Bear Design utilizes SharpSpring as our Customer Relationship Management platform. Every department uses it in some form, whether it be the sales team reaching out to new leads, our internal marketing team creating a newsletter, or web developers building a new website and embedding SharpSpring forms on the pages.

SharpSpring allows us to combine multiple different points of our sales funnel into one easy-to-use platform. We're able to easily capture data on leads before they submit any info to us, and then after they fill out a form, we're able to keep them engaged with regular touchpoints that are set up in automated workflows.

We utilize SharpSpring to help in our lead generation and nurturing processes. We also use it to see how effective our marketing campaigns are. We use it on our website, we send emails through it and we use it to post our social media content. It is use in both our marketing and sales departments.

SharpSpring is currently being used across our entire organization. Marketing, sales and customer support all use SharpSpring to keep track of customer communications as well as tracking marketing efforts as well as sales. SharpSpring allows us to bring many different technologies into a single platform so we can now see the full life cycle of a customer, from click to the sale and beyond. By being able to track the results of our marketing efforts, we have been able to focus more on marketing efforts that are actually bringing in results and to stop wasting money on efforts that do not.

As a creative marketing services firm, we know that marketing automation is quickly becoming the center of any good marketing strategy. We've been able to trial and work with a few different systems, most notably HubSpot (the Gold Standard), and we selected SharpSpring primarily because they 1. didn't bully us into their system and 2. they work WITH agencies and don't compete with them and 3. they let agencies sell the system to their clients creating a new revenue stream and ensuring that the agency's clients continue to work with people they trust. Those three reasons alone were enough to make the decision.

FairMarketing uses SharpSpring primarily as a CRM for managing new business development. We have SharpSpring forms on our website for each of our products/services. When a prospect fills out a form, they are imported as a new contact and added to an initial list with a trigger that sends an auto-response email and a link to schedule an appointment. Internally, we create an opportunity from that contact, assign the lead to a sales rep and place him/her in the "Discovery Call" stage of our customized pipeline. If the prospect doesn't set up an appointment to speak with us via the auto-response, our sales coordinator reaches out by phone to set up the discovery call appointment with the sales rep and updates notes, etc. in the CRM. They move it to stage 2 of the pipeline with the easy drag-n-drop interface. We use SharpSpring to move the lead through the entire pipeline until the business closes. Along the way, like after we've met in person to do a demo, we'll add the prospect to lists which have drip campaign emails that go out by email to keep us top-of-mind. The system is very easy to use. We love it.

We use SharpSpring internally for our own marketing efforts, including emails and landing pages. We also manage the software for our clients on the platform. We create the content and build the automation for our clients. It takes a lot of the manual work off our clients with our automated workflows and behavior based marketing capabilities.

We use SharpSpring for our company's lead generation efforts and CRM. Our CRM is now organized in a way that matches how we work and we are getting new leads in a systematic way and then categorizing them and evaluating them for level of interest. The landing pages are SSL secure so we feel confident using them for lead magnets to gather new prospects.

We use it inhouse to track our customers as well as handle all data, social listening, and marketing automation. We also integrate and incorporate our clients into the umbrella underneath us to increase our service offering and ability to help.

We recommend SharpSpring to all of our clients. Our clients needed a CMS that could help them organize their distribution lists, watch leads from the websites, and send communications via email. We provide a short training for many of them to use it themselves and provide them custom, designed branded templates for their emails. Its easy interface is just what our clients need. The analytics are comprehensive and provide real-time data for our marketing initiatives.

We use it to manage membership, event and wedding enquiries at leading golf clubs.

We use POS data to drive personalised product offers to existing members who spend at the club’s bar or golf shop.

SharpSpring manage’s leads and opportunities not previously realised.

SharpSpring’s reporting provides insight to ROI and website visitors.

We use Sharpspring as a CRM system to score inbound leads and get insights into their user journeys that led them to becoming a prospect. We also heavily use the email automation functions to keep engaged with prospects, creating different sequences for different types of leads. Sharpspring is used by the entire sales and marketing team and addresses the issue of prospects dropping out of your funnel and not staying engaged with your business.

We have improved the quality of leads. We have also automated the digital sales process effectively to be able to sell products and services with the satisfaction of our customers. The implementation of SharpSpring was very fast and very easy; in record time we were getting leads of excellent quality.

We use SharpSpring for our own agency as well as re-selling it to our clients. It addresses the problem of having a single portal that we can use to manage all of our marketing automation clients. The pricing is also very agency friendly so it leaves plenty of room to be able to sell it to clients at a very fair price.

We use SharpSpring both internally and with our clients. It has been a great solution not only with its CRM capabilities but also with the marketing automation. It is extremely user-friendly and has enough features to streamline our workflow, but not get lost in all the bells and whistles. The customer service team has also been very responsive and helpful! We are a small team and have to be very strategic about where our energy is focused and SharpSpring has allowed us to complete and track tasks improving transparency and communication across ur team.

We use SharpSpring to send all of our corporate emails, including newsletters, promotions, pre, and post-event emails, and other marketing related materials. SharpSpring is the only such software we are using. We formerly used Constant Contact but switched to take advantage of the better reporting and contact management features. All of our corporate PR is handled through SharpSpring. We also use it to notify our website users of updates, downtime, etc.

Our small marketing team of six uses SharpSpring to manage leads, and create and automate content. It helps our sales team stay organized and remember where leads are in the sales process. Our content development team uses the email tools to send monthly newsletters and uses the automation tools to send out lead magnets on our company website.

As a marketing advisor, I work with business owners to increase leads and sales by guiding people seamlessly and subtly through their customer journey. This tool helps me both achieve that objective and prove the results. Double win!

We use this as a tool for our business and also for our clients. As part of our business growth system, we advise clients need to set up the tools and systems to achieve maximum results. SharpSpring is like a swiss army knife of marketing tools and systems.

We have leveraged the tool for clients to assist with Lead Generation, Automated Responses & Drip Campaigns. We have also utilized the CRM component and Lead Scoring and SMART emails to nurture relationships.

More recently we utilized the event and calendar functionality to promote local events and online webinars. The ability to set up the system once and have it customized dynamically based on user behavior is very helpful and time-saving. While there are a lot of other companies out there that offer similar services, we recommend SharpSpring as a solution for businesses who are serious about taking their marketing to the next level. We appreciate the company and its team. They do a great job for their clients.

We use SharpSpring to automate our sales process as well as send strategic communications to our clients and prospects. We also use the CRM to generate lead scores for each of our prospects and use their campaign management to understand the effectiveness of our marketing efforts. The tool is used by each member of our team.

As a marketing and communications professional with over 25 years experience, I have a good intuition for creative campaigns that work, however refining the message to the target audience and fine-tuning my communications skills to suit that particular audience adds value for my career prospects as well as my customers' campaign effectiveness.

We are a Marketing Agency and we first used it for ourselves (having moved from HubSpot) to test that it worked well and we'd be confident to add it to the Marketing Automation Platform solutions we'd recommend to our clients. Our clients often had highly manual, disjointed and often even random marketing processes that didn't join with their sales processes. Sharpspring allows us to help them not only have formalised processes (with transparency and visibility for users and management alike) but also the data to show what works and what needs changing. These have significant benefits across sales and profitability (also through reducing costs in managing the sales processes).

SharpSpring is being used across the sales, marketing, and client success teams. In client success, we are leveraging the outbound engagement functions to engage with clients in notifying them of releases as well as the meeting scheduling tool. Our sales team uses the product to track new leads and nurture those that need more time to mature.

We like having everything in one place. SharpSpring helped us to do this. I love how easy it is to use, and even better how easy it is for me to help others navigate it as well. My use is primarily creating e-news campaigns and it is easy to design, create work-flows, and get reports.

SharpSpring is being used in the Marketing Department. We use it to send emails to customers and prospects. SharpSpring has the capability to track open emails and clicks. We can send nicely designed emails for a multitude of reasons, then track who opens and give that info to sales. SharpSpring is a great tool to use!

We use SharpSpring to manage both of our business’ marketing, email marketing, as well as the CRM for our sales teams. As an agency, we also use SharpSpring to manage our clients' campaigns.

I use all aspects of the platform. I use it for CRM purposes, to track opportunities, potential revenue, close times and lead scores. I also use it for all aspects of marketing - building full campaigns using forms, landing pages, email marketing, social media and all the automation tools. I also support clients in the same endeavors - from consulting on and building an automated email drip campaign that uses forms, landing pages and additional media to keeping current customers engaged and encouraging them to renew contracts.