SharpSpring from Constant Contact
Top Rated
SharpSpring from Constant Contact
Top Rated
SharpSpring from Constant Contact
Starting at $399 per month
View PricingOverview
What is SharpSpring from Constant Contact?
SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. The platform, open architecture and customer support, along with flexible contracts, aim...
Read moreRecent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 26 features- List management (496)9.090%
- Email deliverability reporting (813)8.888%
- Lead scoring and grading (488)8.686%
- Dashboards (484)8.484%
Reviewer Pros & Cons
View all pros & consVideo Reviews
2 videos
User Review: New Businesses Will Find SharpSpring To Work As A Great Place To Start With Marketing
03:11
SharpSpring Review: Is Not Only Used Effectively By Marketing Co, But Recommended In Client Use
02:56
Pricing
View all pricing1,000 Contacts
$399
Cloud
per month
2,500 Contacts
$499
Cloud
per month
5,000 Contacts
$699
Cloud
per month
Entry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://sharpspring.com/pricing/?utm=tr
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Why Your Business Needs Marketing Automation - SharpSpring
01:17
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SharpSpring from Constant Contact?
SharpSpring, a Constant Contact company, is a revenue growth marketing platform that helps small businesses generate leads, improve conversions to sales, and drive higher returns on marketing investment. The platform, open architecture and customer support, along with flexible contracts, aim to drive real results for a growing business or digital marketing agency.
SharpSpring from Constant Contact Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Lead Management Features
- Supported: Lead nurturing
- Supported: Lead scoring and grading
- Supported: Data quality management
- Supported: Automated sales alerts and tasks
Campaign Management Features
- Supported: Calendaring
- Supported: Event/webinar marketing
Social Media Marketing Features
- Supported: Social sharing and campaigns
- Supported: Social profile integration
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Platform & Infrastructure Features
- Supported: API
- Supported: Role-based workflow & approvals
- Supported: Customizability
- Supported: Integration with Salesforce.com
- Supported: Integration with Microsoft Dynamics CRM
- Supported: Integration with SugarCRM
SharpSpring from Constant Contact Screenshots
SharpSpring from Constant Contact Video
What is marketing automation and why does my business need it? In the world of marketing, the asks are often time-consuming and challenging. That is where marketing automation comes in to make your life easier, so that you can focus on and achieve your goals. Marketing automat...
Show More SharpSpring from Constant Contact Integrations
- Zapier
- Shutterstock
- PieSync
- from HubSpot
- Salesforce
- Google Adwords
- WebEx
SharpSpring from Constant Contact Competitors
SharpSpring from Constant Contact Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | Available Internationally |
Supported Languages | English, French, Spanish, Dutch, German, Italian, Turkish, Portuguese, Romanian |
SharpSpring from Constant Contact Downloadables
Frequently Asked Questions
HubSpot Marketing Hub, Adobe Marketo Engage, and Pardot are common alternatives for SharpSpring from Constant Contact.
Reviewers rate Lead nurturing highest, with a score of 9.4.
The most common users of SharpSpring from Constant Contact are from Small Businesses (1-50 employees).
SharpSpring from Constant Contact Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 56% |
Mid-Size Companies (51-500 employees) | 43% |
Enterprises (more than 500 employees) | 1% |
Comparisons
View all alternativesCompare with
Reviews and Ratings
(659)
Attribute Ratings
Reviews
(1-25 of 520)- Popular Filters
Companies can't remove reviews or game the system. Here's why
One of the best marketing automation tools at the market. I firmly believe it is a great tool for agencies to bring the automation power to big, medium and small businesses. It is great to start an inbound marketing project at your client, because you can assign different prices for the license depending of the type of client. CRM included, automation, media center and a lot of powerful functionalities for a lower price than the competitors. It's remarkable that the support team and time response are fast and problem solvers. Keep doing great job SharpSpring!
- Pricing
- Functionalities
- Support
- Social media: we need to post videos and galleries!
- More native integrations, a lot with Zapier but is more difficult than bringing into the tool.
- Analytics back please!!
September 28, 2022
The Best All-in-One CRM Software to Track Visitors, Leads and Sales.
- Sales Pipeline
- Sales Report
- Marketing Automation
- Life of Lead
- Email Automation and Email Marketing
- Landing Page Builder
- Email Layout
- Mobile Apps
September 22, 2022
The BEST value for money of anything you might be comparing.
A very complete tool to control all your Digital Marketing and the relationship with your customers. Sales modules, marketing, reports, landing pages, forms and a lot of resources at your disposal. The best feature is that it has a native connection with most of the common tools... It should be a must in your company!
- Email Marketing with "friendly user" templates
- Easy way to analyze and to have results of everything with the reporting area
- Superb customer service
- Easy connectivity with all the tools that you already use it...
- It is very complete and the truth is that I don't miss any functionality...
- They are very strict about the quality of your database and sometimes require you to talk to their compliance department to confirm that you are doing things right...
We used SharpSpring for several years, both for ourselves and with a few clients. When we signed up, the margins were solid, but they reduced over time making the platform unprofitable for our agency.
- Contact Management
- Chatbot
- Spam responses are overly policed causing constant shutdowns for aggressive marketing teams.
- Issues with the page and email builder resulted for support requests with no solution.
- Since the purchase by constant contact, support dwindled and account suspensions due to a handful of spam complaints took days to resolve.
June 23, 2022
Decent Platform
We use the SharpSpring from Constant Contact for the following: tracking ROI and progress with sales leads; social media planning; tracking automation; lead scoring and more. It helps us identify opportunities and the stage of prospects in the pipeline. It also helps us with projections and budget planning, as well as priorities. I personally use it for tracking marketing efforts, i.e. social media post engagement, email analytics, and landing page development.
- View of sales leads
- Social media planning
- Automation
- Integration with Zoom Info
- Better social media - hashtags, tagging companies @xyz, ability to plan same posts on different channels and different time of day
- Integration with CDP software
June 11, 2022
SharpSpring works for us
We use SharpSpring throughout our entire company. We are using the landing page function, tracking social media, utilizing the automated marketing features, and the automated lead tracking features. We particularly like how everything is fully integrated.
- Lead tracking
- Email marketing automation
- Social media listening
- I'd like to see SharpSpring become more mobile-friendly for Android users.
- Navigation can be cumbersome.
- Would like to see more Constant Contact functionality integrated.
- More LinkedIn integration.
We use SharpSpring for marketing automation including handling our marketing contacts, campaigns, landing pages, website analytics, and more. With SharpSpring, we have a lot
more visibility into our leads' behaviours and how they are engaging with our content. This helps us determine their readiness to engage with the Sales team. SharpSpring is integrated with Salesforce so our marketing team can support our sales team, without the need for them to learn a new tool.
- Customer journey: life of the lead
- Automations and workflows
- List management and segmentation
- Campaign tracking
- Reporting and analytics
- Social media scheduling is limited in functionality.
- Content calendar could be more robust and less manual.
- Landing page builder is difficult to use.
May 24, 2022
SharpSpring - All-in-One for Business ROI
SharpSpring allows us to easily integrate email marketing, with client relationship management and tie it all together with a robust marketing automation platform. Everything ties together and lives in one easy-to-use platform that makes it easy for everyone from Jr. Salespeople to Sysadmins to manage and operate the system. Very intuitive to use, and not too bad to maintain, at all!
- Excellent, customizable CRM system
- Fully integrated marketing automation
- Transparent analytics from initial contact through completed sale.
- Help files could use some work (though the live support is excellent)
- Price is higher, but offers a robust feature set
Score 10 out of 10
Vetted Review
Verified User
We use SharpSpring to market our webinars with emailers and landing pages. We also use the sales pipeline and life of a lead to convert more leads and increase our overall sales. These features help us capture more leads and nurture them to conversion which we previously could not do.
- Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
- The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
- Their email builder could really do with an overall back function.
May 02, 2022
Best solution for Marketing Automation
Score 10 out of 10
Vetted Review
Verified User
We have implemented SharpSpring for our clients and are using it ourselves for Marketing Automation, email marketing, and social media marketing. Our clients are very pleased with the way we create leads for them. SharpSpring gives a lot of insight into the way leads are generated and we use the automation tool also for cross-selling and staying in touch with existing customers.
- Marketing automation
- Insight in lead value and status
- Social media monitoring
Score 9 out of 10
Vetted Review
Verified User
SharpSpring is mainly used as our contact information management software. We utilize the lead scoring and opportunity tracking functions to determine how our Account Reps should focus their time. Drip campaign creation, implementation, and tracking can all be done from within the software. Automated workflows are created often to communicate with a large number of customers, including some while excluding others based on criteria provided by us.
- Customer support experience is phenomenal
- Online forums hosted on their website are helpful
- Automated workflows are easy to work with
- There's a lack of Account focused reporting/automation (mostly focused on Contacts/Opportunities)
- Inability to change individual user landing page
- Limited custom fields/ability to track custom fields across accounts
We currently use SharpSpring in the sales and marketing departments as a marketing automation software and also as a lightweight CRM. It fulfills our needs above and beyond for marketing automation. For CRM, the lead scoring capabilities are fantastic and the tied-in automation free up the sales team for higher-value tasks.
- The customizable contact manager is a great tool as it allows all of the sales team to sort and filter the way each of them prefers.
- The email automations are easy to set up (with a little practice, and a bit of logic) and make life so much easier. You can tie them into triggers your leads have stepped into (filling out a form, watching a video on your site, etc.), or simply have them sent out from a tag or a persona assignment (automated or not).
- The life of the lead is very helpful. Seeing the full story of your lead, in that they may have only filled out a form today, but they've actually been visiting your site for 4 years, is really helpful prior to picking up the phone.
- While I love the email automations, I do wish they were a little easier to setup. Or it came with templates.
- The dialer feature definitely has some glitches. One in a while it butchers the number you're calling from and instead of +1(Areacode) it randomly deletes the +1 and then you're calling from +45 or +7.. and your leads ask if you're in Russia (or don't pick up at all...).
April 26, 2022
SharpSpring helps with practicality and customization of fields and important information for the sales performance report.
I use SharpSpring to track the flow of legal services sales and generate performance reports.
SharpSpring helps me control how detailed the negotiation is.
- Track the flow of legal services sales
- Sales performance reports
- Control how detailed the negotiation is
- Generate files using the data filled in the fields.
- Add contacts to accounts according to the "@xxxx" domain of their emails.
SharpSpring is our CRM and our marketing automation platform. We use if for client processes, marketing, prospecting, sales and all related metrics. The granular lead scoring capability and the marketing automation make it an incredible prospecting and data tool that provides intelligence around industry interests and needs.
- Leadscoring
- Prospect and Customer Journey
- Comprehensive Analytics
- Email Builder
- Service
SharpSpring is a complete email marketing tool that we use to reach out to clients and market to new leads. We use the automation tools to create drip campaigns and re-marketing campaigns for potential leads. We also use the page builder to build simple landing pages and sales funnels. The contact manager has the ability to mange our list of 30,000+ without any extra costs.
It used by both our sales teams and client care teams to help the business grow. As a marketer I use SharpSpring to create campaigns that convert to sales and retention.
It used by both our sales teams and client care teams to help the business grow. As a marketer I use SharpSpring to create campaigns that convert to sales and retention.
- Email Marketing
- Analytics and Reporting
- Automation and Drip Campaigns
- Visual email builder
- Contact management
- Blogs
I use SharpSpring daily to help me manage leads, opportunities, and clients. For my own use… I start each day with SharpSpring, looking at visitors to our site, checking my opportunities, and scheduled events. SharpSpring has introduced a bunch of new tools in 2019/20… chatbots, video conferencing (with share screen capability), a remarketing engine, calendar appointment integration. Beyond the typical automation tools, our company uses it to post social media. We also use SharpSpring to manage our clients in the same fashion.
- A/B testing for emails and landing pages.
- Identify anonymous website visitors - this shows company that hits the site - not the individual, but still powerful.
- Automated workflows.
- Team video conferencing - with screen sharing.
- Customer Relationship Management - notes, contacts, engagement, lead scoring, communication dashboard.
- Email marketing.
- Not a big fan of the new billing process which requires us to invoice new clients through them rather than invoicing them ourselves. This has caused a number of issues with our clients who prefer single-source billing.
- Better calendar integration with Mac iCal - currently works with Google calendar which our team doesn't use much. This means we need to copy and paste.
- SEO tool integration would round this tool out nicely however we do have other capable tools for this.
February 27, 2022
Stay on top of your sales with SharpSpring
SharpSpring from Constant Contact helped us to reach out to prospective clients and stay in touch with current clients. It allowed us to track our leads and helped to ensure that nothing fell through the cracks, as we could set reminders and tasks. It also helped significantly with outreach since the acquisition from SharpSpring from Constant Contact.
- Lead management, it organizes the leads clearly.
- The interface is easy and it's quick to learn; new team members can pick it up quickly.
- Clear indicators on past due items help to ensure things don't slip through the cracks.
- To my knowledge, there isn't phone support, at least not on our plan. Email support seemed sufficient for our needs though.
February 26, 2022
Amazing Marketing Automation!
Sharpspring has been integral to our mid-size marketing agency. We use it for several clients across the country and have been able to increase ROI and engagement through marketing automation and sales. I would highly recommend SharpSpring to any agency (or company for that matter) to give your marketing efforts a boost.
- Ease of use.
- Customer service.
- Affordability.
- Load times for the database.
- Streamlining the menus.
February 21, 2022
A Robust CRM, Email Marketing and Automation Platform
We use Sharpspring as our own CRM and email marketing platform, as well as the platform that we recommend to all clients in need of a robust CRM, automation and email marketing platform. We use the system for ourselves to send out our monthly newsletters, and for our clients to manage sales pipelines, monitor sales person activity, and send out emailers.
- Marketing automation and visual workflows
- Email marketing
- Sales pipelines
- Contact management and life of the lead
- Difficult to pull reports on custom fields
- Limited functionality on iPad
- Limited integrations with other platforms, e.g reporting platforms
February 17, 2022
The Sharpest Spring in the Drawer
Our sales and marketing teams use SharpSpring. After having Leadfeeder for a year, we changed to SharpSpring because we were looking for more functionality. SharpSpring didn't give us everything we wanted, but it was the best overall solution. Sales and finance love the opportunity and pipeline reporting. Prior to SharpSpring, we used Excel to track the pipeline. Cumbersome is probably the best description of that process. With SharpSpring, it is much faster and more streamlined--easier to get a quick glance or a deeper dive.
Marketing uses it to track web guests and trends, emailing, forms, and the marketing automation. Because of SharpSpring, we have a much greater sense of how our customers engage with us. In today's world, that matters.
Marketing uses it to track web guests and trends, emailing, forms, and the marketing automation. Because of SharpSpring, we have a much greater sense of how our customers engage with us. In today's world, that matters.
- Automated web lead response
- Automated opportunity creation
- Email lists
- Tracking anonymous web guests
- Pipeline
- Campaign tracking
- Tracking cost of campaigns
- Intuitive layout
- Deep dives into campaigns
- Email blast functionality
- Site speed
- Bot functionality
January 21, 2022
Great software!
I use SharpSpring from Constant Contact to automate marketing processes, deploy email communications, and gain insight on our campaigns. I also look at things such as the life of the lead to get a better understanding of how prospects are interacting with us.
- Email stats such as open and click-through rates
- Campaign insights to get an overview on campaign performance
- The email builder is robust and easy to use
- Improved dynamic content functionality
- Being able to create sub-accounts
December 20, 2021
Grow your Business with SharpSpring
Sales made easy. Our Sales teams uses SharpSpring from start to finish in our sales process. It is where we manage our contacts. We assign buyer personas for dynamic content. The "Life of the Lead" feature gives us a view of what has been done and how successful it was. We put in notes and can make calls directly from the app. We have our email strategy planned and implemented for the upcoming year. The campaign and List feature allow for quick targeting of our prospects. We track our sales opportunities for ROI and where to increase/decrease our marketing tactics. We also offer SharpSpring to our clients.
- Email marketing with Smart emails and Mail Sync!
- Workflows for automation. We use that feature for 80% of our email marketing.
- We use Sales Dialer as well. It is a game changer.
- The "Unengaged" list. Allows our team to come up with other strategies for contacting a prospect as well as allowing us to update or delete a contact.
- Social media. When a contact is shown to have a LinkedIn profile we automatically reach out to connect.
- When using a list or the advanced feature, after the user makes a change SharpSpring automatically goes back to the contact manager. If I have more changes to make, I have to go back to the list or the advanced search each time. I should be able to stay in the list and have a button to proceed back to the contact manager.
- Alerts to admin at least 24 hours before admin needs to reconnect Social accounts.
December 17, 2021
SharpSpring is a comprehensive, effective and cost-efficient marketing-sales platform.
SharpSpring is a go-to resource with all the tools needed for a start to finish marketing - sales solution. It's our CRM and marketing platform; we rely on it to monitor, track and analyze activity and respond in a timely manner. We use it to attract, nurture and maintain prospects/clients. With lead scoring, personas, notification, automated workflows, campaigns and customizable pipelines we're able to keep on top of opportunities. With dynamic emails and landing pages, chatbots and forms we can communicate effectively with targeted messaging.
- Create dynamic-content emails to segmented lists
- Create workflows that automatically nurture prospects or provide layers of information to clients
- Notify sales staff of prospect online activity, send auto email and prompt call or appointment
- Provides a life of lead history when reviewing prospects
- Persona and lead scoring help segment prospects and customize automated approach for each
- Anything that we saw as a weakness or lack has been addressed with improvements/expansions over the past couple years.
November 28, 2021
Simple and Powerful; we do not have a full time dedicated marketing person/department.
We use SharpSpring from Constant Contact for marketing automation (email campaigns, webinars, newsletters) to track [the] success of various communications in [generating] leads, see what website activity is generated, etc. [I am] just getting started and will be doing more in the future.
- Lead scoring
- Tracking life of lead
- Landing pages
- Onboarding process
- Chatbot designer is awesome but functionality is limited.
November 25, 2021
Great system
Score 7 out of 10
Vetted Review
Verified User
We use SharpSpring for the management of our inbound marketing campaigns as well as for the management of contacts. It is used across the organisation to develop leads as well as nurture those leads to sales-ready opportunities. We use the CRM, forms/emails and workflow features, and additional features, for this purpose.
- CRM features are vast, yet easy to use.
- Flexibility in the initial set up, with good support.
- Campaign creation is made easy.
- Analytics and reporting are basic.
- Blogging capabilities are minimal.