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https://dudodiprj2sv7.cloudfront.net/product-logos/IO/Hz/EUTIG343OTFM.PNGSharpSpring, IncMarketing and Sales Automation Tools for Anyone at a Great Value2019-01-24T22:36:17.948ZWe're using SharpSpring for both our marketing and sales programs. For marketing, it's our tool to create list emails and landing pages for conversions/offers. It lets us stay up to date with our contacts through form submission details and knowing which pages of our site they frequent the most. On the sales side, we set up automation drip-programs for our new offers and are able to use it for outreach. Automating all of these processes saves us a lot of time and from having to hire extra personnel to do admin work. The biggest problem it addresses is making a small team operate like a large one.,Great visual landing page and email builder on the marketing side. Easy to build templates, or you can use existing ones to start from
Automated social media tool lets me connect multiple platforms (Linkedin, Twitter, Facebook) and schedule posts for all of them while utilizing my landing pages and blog posts with tracking links.
Contact record/timeline provides a detailed history of how a contact has interacted/engaged with our business on our blogs, landing pages, emails and workflow programs.,I'd like the see the UI updated to look more like other newer, modern software (HubSpot is the prettiest)
I'd like to see a larger community forum so that SharpSpring users can connect with each other to share ideas on how the platform could be better and how to create workflows to solve common business problems.
I would like to see the ability to edit html in the visual on a per module basis instead of just on the entire page/email.,8,SharpSpring's spend is minimal, so ROI was realized in less than 6 months for us.
ROI was realized in the extra people we didn't have to hire because the tool alone scaled our team
One of the biggest helps is that this tool's reporting actually helped us measure ROI, and we didn't have anything in place before that could do that.,HubSpot, Pardot, Act-On Software and Marketo,100,000 to 250,000,B2B,HubSpot, Teamwork Projects, RingCentralKyle MolooMarketing Automation The Way It Should Be - Easy and Affordable2019-02-15T18:40:51.680ZSharpSpring is currently being used across our entire organization. Marketing, sales and customer support all use SharpSpring to keep track of customer communications as well as tracking marketing efforts as well as sales. SharpSpring allows us to bring many different technologies into a single platform so we can now see the full life cycle of a customer, from click to the sale and beyond. By being able to track the results of our marketing efforts, we have been able to focus more on marketing efforts that are actually bringing in results and to stop wasting money on efforts that do not.,The UI is really nice and intuitive, everything is exactly where you would expect it to be. Even non-tech people are easily able to figure out how to use and implement the software.
Customer support is really good. In my experience, support tickets are always responded to within an hour and always helpful.
The feature set in relation to pricing is as good as you will find anywhere in the marketing automation industry. Sharpspring gives you some serious bang for your buck.,The email editor is drag and drop and easy to use, but still has bugs that need to be worked out.
Specific event-based automation are missing. An example is sending an email on a contacts birthday or anniversary, there is currently no way to do this in Shaprpsring
Email deliverability was a real issue for a while but I believe has been sorted out. Sharpspring had a hard-line approach to email sending which resulted in many emails being suppressed without cause., but have fixed the issues users where having,9,We were able to realize a positive ROI with Sharpspring in under 60 days with much-improved lead generation processes.
We have become smarter with lead generation and conversions by being able to see how users are interacting with our marketing efforts and website before we speak to them and we now have the ability to send timely and personal one on one communications to each prospect.
Like with any software, user adoption takes time. There was a period of a few months where you have to commit to getting everyone on board with the new software, so factor that into your plans. Lack of user adoption is one of the main reasons marketing automation platforms fail for a business.,ActiveCampaign,10,000 to 25,000,Both,Unbounce, Google Analytics, BrightLocalGary ShouldisSharpSpring: the good, the bad, the ugly2019-02-14T17:40:18.604ZWe use SharpSpring to send all of our corporate emails, including newsletters, promotions, pre, and post-event emails, and other marketing related materials. SharpSpring is the only such software we are using. We formerly used Constant Contact but switched to take advantage of the better reporting and contact management features. All of our corporate PR is handled through SharpSpring. We also use it to notify our website users of updates, downtime, etc.,Collecting website visitor information and actions taken
Easy to upload and manage contact information
Healthy and robust analytics make reporting easy,Creating emails is very clunky. We were used to Constant Contact and SharpSpring is miles away from that. It struggles mightily with Outlook, and most of our customers use Outlook so this is a real problem. I have a very light knowledge of coding and in Constant Contact, I could work through the code and sometimes figure out what the problem was. SharpSpring coding is a nightmare. We can't ever fix anything in the code.
Support: the model is that you buy SharpSpring through an agency, so anytime you have any questions, you have to go through your agency. This adds time and cost to solving what could actually be a simple problem.
They will lock your account and you cannot send emails, not even a test email to yourself. They ended up unsubscribing thousands of our users and that was the only way we were able to send emails again. They can be unreasonable with their expectations on list performance. Our customers frequently use "info@" type email addresses and SharpSpring tries to block us from sending to them. It's very frustrating especially when you are committed to a schedule.,5,SharpSpring has helped us better understand who visits our website and what actions they are taking. It has been a useful sales tool.
SharpSpring is not a user-friendly platform for creating emails, especially for Outlook clients (which most businesses are). Because of the necessity of going through our agency to get help, it adds time and cost to producing our emails.,Constant Contact and HubSpot,10,000 to 25,000,B2B,Bitly, Hootsuite Free, JIRA Software, OpenText Hightail, Camtasia, SnagitLisa MoughanSharpSpring is our preferred Email Marketing System and CRM2018-12-12T17:33:58.898ZOur company uses SharpSpring for Marketing and seperatly for our sales management. In our marketing, we use the contact forms on our site, we use the email marketing and automation features to keep in contact with current clients, via newsletters and use the social listening tool to manage our social media platforms. We also use these tools for initial contact with new clients.
Our sales team use the CRM with the pipeline features to see the value of the quotes we are working on. We also use the sales reporting tools to manage the marketing campaigns we are working on.,The email builder and email marketing features are particularly good. Having used a variety of email marketing solutions, having the power of the additional visual workflows and tasks available makes a difference.
The social media features are good and it's great to see the social calendar with everything planned and the option to post from there is great. The social listening tool is also great to manage our social media centrally.
The life of the lead is a great feature to see when clients have opened their emails, interacted with our media, social channels or even our tracked YouTube videos.
I also like the reminders option for the CRM, so I can plan my week and to list every monday, and the system reminds me each day.,An appointment calendar option would be great to synchronise with the social calendar.
A better basic search function would be good for the contacts section of the CRM.
The social sharing options could be improved for LinkedIn, and the addition of sharing to Instagram would be great.,10,SharpSpring has increased our marketing ability by about 20% with its automation features alone.
SharpSpring has helped our business events with on the spot contact forms, where we collect information on new prospects automatically into the system, with automated emails being sent in a workflow.
New client management is so much easier with the SharpSpring forms, where we get all the information we need through specific forms on our website, that feed all of that information directly into our CRM.,MailChimp,Less than 10,000,Both,MailChimp, Asana, Google Ads (formerly AdWords), WordPressLila BaisSharpSpring is on Point2019-04-05T17:23:06.698ZSharpSpring is the combination CRM/Marketing Automation platform that we use across our entire agency, as well as for some of our best digital marketing clients. We are able to manage the marketing/sales cycle in an integrated fashion with seamless data transfer across all departments. Our team has complete transparency on which marketing channels drive prospects through our sales pipeline and where funnel leaks are occurring. We have the ability to customize every automation chain, every piece of marketing material and every notification, while tracking how each individual prospect interacts with our business one every major marketing channel we utilize. SharpSpring truly is the all-in-one that solves the marketing and sales needs of many businesses like ours. We highly recommend this product.,Complete control over the entire marketing funnel, from smart, dynamic landing pages to emails that can deliver highly-personalized content, while providing transparency over the entire process.
Intelligent automation tools that take the guesswork and drudgery out of common marketing tasks.
Unified user experience that translates across the entire platform.,The initial learning curve is a challenge, though the support team is very good about training during the initial onboarding period.
Users need to be willing to commit to utilizing the tool, across every team who is using it, or it won't be as effective as it can be.
Continue to improve the ease-of-use in the marketing production tools.,10,SharpSpring has yielded a positive return, not only in the revenue our company has been able to generate, but in the time cost saved by automating tasks that used to be done manually.,HubSpot, Zoho CRM and Salesforce.com,10,000 to 25,000,Both,monday, Acuity Scheduling, Google DriveJoshua VanMeter
Unspecified
SharpSpring
192 Ratings
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