Freshdesk vs. WorkHub Tasks
Freshdesk vs. WorkHub Tasks
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user | |
WorkHub Tasks | N/A | WorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and… | $1 per month per user |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshdesk | WorkHub Tasks | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Freshdesk | WorkHub Tasks | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk | WorkHub Tasks | |
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Likelihood to Recommend | 8.8 (212 ratings) | 9.0 (2 ratings) |
Likelihood to Renew | 9.8 (14 ratings) | - (0 ratings) |
Usability | 8.9 (35 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.6 (4 ratings) | - (0 ratings) |
Support Rating | 8.6 (33 ratings) | - (0 ratings) |
In-Person Training | 8.2 (1 ratings) | - (0 ratings) |
Online Training | 8.0 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.4 (142 ratings) | - (0 ratings) |
Configurability | 8.4 (3 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.1 (3 ratings) | - (0 ratings) |
Ease of integration | 8.8 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.9 (2 ratings) | - (0 ratings) |
Freshdesk | WorkHub Tasks | |
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Likelihood to Recommend | Freshworks Inc | WorkHub |
Pros | Freshworks Inc | WorkHub |
Cons | Freshworks Inc | WorkHub |
Likelihood to Renew | Freshworks Inc | WorkHub No answers on this topic |
Usability | Freshworks Inc | WorkHub No answers on this topic |
Reliability and Availability | Freshworks Inc | WorkHub No answers on this topic |
Performance | Freshworks Inc | WorkHub No answers on this topic |
Support Rating | Freshworks Inc | WorkHub No answers on this topic |
In-Person Training | Freshworks Inc | WorkHub No answers on this topic |
Online Training | Freshworks Inc | WorkHub No answers on this topic |
Implementation Rating | Freshworks Inc | WorkHub No answers on this topic |
Alternatives Considered | Freshworks Inc | WorkHub |
Contract Terms and Pricing Model | Freshworks Inc | WorkHub No answers on this topic |
Scalability | Freshworks Inc | WorkHub No answers on this topic |
Return on Investment | Freshworks Inc | WorkHub |
ScreenShots | WorkHub Tasks Screenshots |