Freshping (discontinued) vs. Paessler PRTG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshping (discontinued)
Score 7.4 out of 10
N/A
Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers.
$11
per month, billed annually
Paessler PRTG
Score 8.4 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$2,149
per year
Pricing
Freshping (discontinued)Paessler PRTG
Editions & Modules
Blossom - 60 checks (can add more checks)
$11.00
per month, billed annually
Garden - 80 checks (can add more checks)
$36.00
per month, billed annually
Sprout
Free
50 checks (none additional)
PRTG 500
$2,149
per year
Hosted 500
$2,149
per year
PRTG 1,000
$3,899
per year
Hosted 1000
$3,899
per year
PRTG 2,500
$8,099
per year
Hosted 2500
$8,099
per year
PRTG 5,000
$14,199
per year
Hosted 5000
$14,199
per year
PRTG 10000
$17,899
per year
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
Freshping (discontinued)Paessler PRTG
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery additional 10 checks - $8/month billed annually
More Pricing Information
Community Pulse
Freshping (discontinued)Paessler PRTG
Considered Both Products
Freshping (discontinued)
Chose Freshping (discontinued)
We did not choose Freshping over these, we selected it as an additional tool in our toolset. It is important to have multiple angles of monitoring, and FreshPing was a natural addition because of its integration with our existing trouble ticketing solution and it being …
Paessler PRTG

No answer on this topic

Features
Freshping (discontinued)Paessler PRTG
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Freshping (discontinued)
-
Ratings
Paessler PRTG
7.3
67 Ratings
8% below category average
Automated network device discovery00 Ratings7.360 Ratings
Network monitoring00 Ratings9.566 Ratings
Baseline threshold calculation00 Ratings8.357 Ratings
Alerts00 Ratings8.767 Ratings
Network capacity planning00 Ratings6.348 Ratings
Packet capture analysis00 Ratings6.334 Ratings
Network mapping00 Ratings5.447 Ratings
Customizable reports00 Ratings5.857 Ratings
Wireless infrastructure monitoring00 Ratings6.249 Ratings
Hardware health monitoring00 Ratings9.164 Ratings
Best Alternatives
Freshping (discontinued)Paessler PRTG
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 8.2 out of 10
NinjaOne
NinjaOne
Score 9.0 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 8.6 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 10.0 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Freshping (discontinued)Paessler PRTG
Likelihood to Recommend
7.5
(2 ratings)
8.7
(68 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(5 ratings)
Usability
9.0
(2 ratings)
8.2
(7 ratings)
Support Rating
10.0
(2 ratings)
8.0
(19 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Freshping (discontinued)Paessler PRTG
Likelihood to Recommend
Discontinued Products
Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
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Paessler
integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
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Pros
Discontinued Products
  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
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Paessler
  • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
  • Big picture view of the whole infrastructure and what is functioning and what is not
  • Uptime tracking is great and lets us know for how long a device is down or overall uptime
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Cons
Discontinued Products
  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
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Paessler
  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
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Likelihood to Renew
Discontinued Products
No answers on this topic
Paessler
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
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Usability
Discontinued Products
It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
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Paessler
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
Discontinued Products
To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
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Paessler
PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
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Implementation Rating
Discontinued Products
No answers on this topic
Paessler
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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Alternatives Considered
Discontinued Products
We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
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Paessler
PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
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Return on Investment
Discontinued Products
  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
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Paessler
  • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
  • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
  • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
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ScreenShots