Freshservice vs. Raiseaticket
Freshservice vs. Raiseaticket
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User | |
Raiseaticket | N/A | Raiseaticket is a 100% free web-based helpdesk solution. The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries. The system is built to service organizations of all sizes and can handle multi-team and multi-company web and email customer support operations. Simplicity is the ultimate in… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshservice | Raiseaticket | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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Freshservice | Raiseaticket | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshservice | Raiseaticket | |
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Likelihood to Recommend | 9.0 (113 ratings) | 9.0 (3 ratings) |
Likelihood to Renew | 9.1 (2 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Support Rating | 8.4 (77 ratings) | - (0 ratings) |
Implementation Rating | 9.1 (2 ratings) | - (0 ratings) |
Ease of integration | 7.3 (1 ratings) | - (0 ratings) |
Freshservice | Raiseaticket | |
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Likelihood to Recommend | Freshworks Inc | Fonicom Ltd |
Pros | Freshworks Inc | Fonicom Ltd |
Cons | Freshworks Inc | Fonicom Ltd |
Likelihood to Renew | Freshworks Inc | Fonicom Ltd No answers on this topic |
Usability | Freshworks Inc | Fonicom Ltd No answers on this topic |
Support Rating | Freshworks Inc | Fonicom Ltd No answers on this topic |
Implementation Rating | Freshworks Inc | Fonicom Ltd No answers on this topic |
Alternatives Considered | Freshworks Inc | Fonicom Ltd |
Return on Investment | Freshworks Inc | Fonicom Ltd |
ScreenShots | Freshservice Screenshots |