Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshteam
Score 7.9 out of 10
N/A
Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…
$591
per month
Gusto
Score 7.6 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
Pricing
FreshteamGusto
Editions & Modules
Free
0 (upto 50 employees)
per month
Growth
$59 platform fee + $1 per employee
per month
Pro
$99 platform fee + $2 per employee
per month
Enterprise
$169 platform fee + $4 per employee
per month
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
Offerings
Pricing Offerings
FreshteamGusto
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
More Pricing Information
Community Pulse
FreshteamGusto
Considered Both Products
Freshteam
Chose Freshteam
Freshteam is less expensive than other ATSs - although it has less functionalist as well, it does a lot of things well, especially for the price. I think it has good value as long as a company is willing to invest the time in understanding how it works and augmenting the …
Gusto

No answer on this topic

Top Pros
Top Cons
Features
FreshteamGusto
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Freshteam
8.1
12 Ratings
1% above category average
Gusto
-
Ratings
Job Requisition Management8.812 Ratings00 Ratings
Company Website Posting7.110 Ratings00 Ratings
Publish to Social Media8.86 Ratings00 Ratings
Job Search Site Posting8.910 Ratings00 Ratings
Customized Application Form8.011 Ratings00 Ratings
Resume Management8.111 Ratings00 Ratings
Duplicate Candidate Prevention7.111 Ratings00 Ratings
Candidate Search7.111 Ratings00 Ratings
Applicant Tracking8.912 Ratings00 Ratings
Collaboration8.111 Ratings00 Ratings
Task Creation and Delegation8.110 Ratings00 Ratings
Email Templates8.011 Ratings00 Ratings
User Permissions7.912 Ratings00 Ratings
Notifications and Alerts7.112 Ratings00 Ratings
Reporting9.011 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Freshteam
-
Ratings
Gusto
8.4
163 Ratings
2% above category average
Pay calculation00 Ratings8.3155 Ratings
Support for external payroll vendors00 Ratings8.58 Ratings
Benefit plan administration00 Ratings7.6107 Ratings
Direct deposit files00 Ratings8.4158 Ratings
Salary revision and increment management00 Ratings8.1134 Ratings
Reimbursement management00 Ratings9.511 Ratings
Best Alternatives
FreshteamGusto
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshteamGusto
Likelihood to Recommend
7.9
(13 ratings)
7.0
(176 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(7 ratings)
Usability
-
(0 ratings)
8.1
(3 ratings)
Support Rating
-
(0 ratings)
1.6
(24 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
FreshteamGusto
Likelihood to Recommend
Freshworks Inc
We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
Read full review
Gusto
I would love to use Gusto for companies of all staff sizes but I understand that larger businesses will opt for a PEO and willingly give up flexibility and features to do that. However, I love that Gusto can be customized on so many levels – offer letter, adding documents for new hires, document verification, deploying documents to existing staff, tracking who has signed, helping staff select health benefits (love that this is an entirely paperless process!), screen share support (love this!), a host of integrations with other apps are easy to link up. The interface is delightful (love the piglet!), HR support for Master Admins is very professional. There are templates, forms, rules and updates provided for all States. And the reports are so easy to read, customize and understand. Amazing!
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Pros
Freshworks Inc
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review
Gusto
  • The self-service aspect of the software is very nice. We rarely need to get customer service involved.
  • For the first 2 years of our subscription to Gusto, customer service has been good when we needed it.
  • We have also had good experience with third parties recommended by Gusto including a 401(k) administrator, R&D tax credit analyst, and background check software.
Read full review
Cons
Freshworks Inc
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
Read full review
Gusto
  • The support isn't very impressive, although it's rare that we even need their help.
  • I would like to see a better scheduling tool for the staff. Currently I have to use Homebase for this feature alone because Gusto's offering is lacking in this area.
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Likelihood to Renew
Freshworks Inc
No answers on this topic
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
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Usability
Freshworks Inc
No answers on this topic
Gusto
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
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Support Rating
Freshworks Inc
No answers on this topic
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
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Implementation Rating
Freshworks Inc
No answers on this topic
Gusto
Super easy to implement and use!
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Alternatives Considered
Freshworks Inc
Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
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Gusto
Gusto was the only payroll provider we used for our business. Before Gusto we were running payroll manually, which was cumbersome and didn’t account for our tax liability. Gusto is heads and shoulders above running payroll manually. It takes the load of payroll management off your shoulders and gives employees and easy to use portal to manage their personal payroll information.
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Return on Investment
Freshworks Inc
  • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
  • This has really given a good ROI overall.
  • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
Read full review
Gusto
  • Saves me time and time is money so I've definitely saved money using Gusto over other payroll providers
  • 401k integration was not a good fit for my size company unfortunately, which I was disappointed about initially, but if you are a larger company it could be an excellent asset to your benefits structure for your team
  • Has increased employee retention because of its ease of use
Read full review
ScreenShots

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data