Frontline Recruiting & Hiring vs. SumTotal (legacy)

[Frontline Recruiting & Hiring] did TOTALLY replace our paper based system. HR seems to be satisfied with it & they support it from within their department. Interfacing [it] with other Frontline modules seems easy, but we don't because our "system of record" is another ERP solution. Thus far, interfacing with other systems it not easy & takes development people from both sides to work together to get it working....which we haven't successfully completed (1+ month working on it).

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Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.

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• Keeps all information of applicants in one place.
• Makes the process quick and easy.
• Simplifies application process to allow for any individual to quickly complete an application.
• Allows user to have all applicants at their fingertips.

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• Assign complete learning plans to users so they don't have to spend time searching for courses.
• Export learner's transcripts so managers can easily see their employee's progress.
• Embed Social Media feeds that are relevant to their business.

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• When Frontline Recruiting & Hiring notifies us that we have an interested applicant that applied. The email should include the resume and application.
• Based on our industry, it would be nice to be able to modify the application
• Frontline Recruiting & Hiring is not as user friendly when trying to search candidates after a certain period of time.

• Reporting
• Mass importing of manual checks to be issued in California
• Ability to fund pay cards immediately
• Perform gross-up calculations within the payroll system automatically

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It is an excellent product for hiring and for the applicants.

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I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.

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While any and all platforms have room to grow and evolve. Frontline Recruiting & Hiring overall meets my expectations. There is still some room to grow in its functionality but they have a clear purpose for this platform, which they meet. As I mentioned previously, generationally applicants do not want to complete a lengthy application process. Frontline Recruiting & Hiring eliminates this when other employers use the same platform.

I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.

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They are very helpful if necessary, but honestly, a lot of the page is easily managed on your own. This means that you do not have to spend a long time working with customer support, because you don't need it! The simplified process helps cut down on issues and makes it easily accessible and useful to any and all

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We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.

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Our HR department went with [Frontline Recruiting & Hiring] w/o investigating other solutions. It was an easy choice since we were already working with Frontline for Substitute Management & Educational Training. Still would have been nice to see what other options were available.

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When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich

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• it helps us to be more streamlined, saving time and other resources
• allows us to be inclusive of all applicants in our communication
• provides consistent communication

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• Clean front-end user interface for easier course catalog management.
• Reporting has been more difficult than previous LMS.
• Audience building has more variables making it more difficult to manage.
• Slower overall client turnaround due to admin side interface.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info