Fugu vs. Mattermost

Fugu is a brilliant tool if the employee count is less when it comes to passing on messages within the organization, but it also has some cons with respect to its functioning. The calling feature used to rarely work, making it impossible to make a call when required. Also, the ios version was more prone to crashes.

I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.

Incentivized

• Communicating within teams.
• Applying for leaves, and attendance was very easy.
• Shortcuts to access everything.

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• At times it used to crash making it impossible to use.
• The UI part could have been much better.
• The calling feature was not reliable.

• Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
• The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart

Incentivized

Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

Fugu is good when it comes to interacting within a small organization; otherwise, not proper working of audio/video calls and notifications not coming on time may cause you to miss out on important information. It has got all the basic employee information available, thus making it very handy and very easy to use.

I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface

Incentivized

• As it crashed down more often, productivity was affected at times.
• Keeping a tab on one's leave, and attendance was very easy, making an employee know his balances and scheduling his work accordingly.
• Notification, too, at times, used to not work, thus hampering productivity.

• Improved Communication Efficiency by consolidating all the variety of messaging apps etc
• real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
• Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.

Incentivized