FullContact vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FullContact
Score 8.0 out of 10
N/A
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campaigns.N/A
Nimble
Score 7.3 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
FullContactNimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
FullContactNimble
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FullContactNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
FullContact
-
Ratings
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management00 Ratings9.429 Ratings
Workflow management00 Ratings8.428 Ratings
Territory management00 Ratings8.724 Ratings
Opportunity management00 Ratings8.228 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings
Contract management00 Ratings8.523 Ratings
Quote & order management00 Ratings6.721 Ratings
Interaction tracking00 Ratings9.227 Ratings
Channel / partner relationship management00 Ratings8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
FullContact
-
Ratings
Nimble
8.2
22 Ratings
9% above category average
Case management00 Ratings7.922 Ratings
Call center management00 Ratings8.320 Ratings
Help desk management00 Ratings8.321 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
FullContact
-
Ratings
Nimble
8.7
27 Ratings
14% above category average
Lead management00 Ratings8.426 Ratings
Email marketing00 Ratings9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
FullContact
-
Ratings
Nimble
8.2
29 Ratings
8% above category average
Task management00 Ratings8.529 Ratings
Billing and invoicing management00 Ratings8.518 Ratings
Reporting00 Ratings7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
FullContact
-
Ratings
Nimble
8.9
27 Ratings
16% above category average
Forecasting00 Ratings8.923 Ratings
Pipeline visualization00 Ratings8.827 Ratings
Customizable reports00 Ratings9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
FullContact
-
Ratings
Nimble
8.6
29 Ratings
13% above category average
Custom fields00 Ratings9.029 Ratings
Custom objects00 Ratings8.322 Ratings
Scripting environment00 Ratings8.518 Ratings
API for custom integration00 Ratings8.820 Ratings
Security
Comparison of Security features of Product A and Product B
FullContact
-
Ratings
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability00 Ratings9.324 Ratings
Role-based user permissions00 Ratings9.224 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
FullContact
-
Ratings
Nimble
8.4
29 Ratings
15% above category average
Social data00 Ratings8.529 Ratings
Social engagement00 Ratings8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
FullContact
-
Ratings
Nimble
8.8
25 Ratings
21% above category average
Marketing automation00 Ratings8.725 Ratings
Compensation management00 Ratings8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
FullContact
-
Ratings
Nimble
8.3
27 Ratings
10% above category average
Mobile access00 Ratings8.327 Ratings
Best Alternatives
FullContactNimble
Small Businesses
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Yahoo DSP
Yahoo DSP
Score 6.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FullContactNimble
Likelihood to Recommend
8.0
(5 ratings)
8.5
(33 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.3
(2 ratings)
Usability
10.0
(1 ratings)
8.5
(19 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
9.8
(19 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FullContactNimble
Likelihood to Recommend
FullContact Inc.
This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
Read full review
Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Pros
FullContact Inc.
  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
Read full review
Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Cons
FullContact Inc.
  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
Read full review
Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Likelihood to Renew
FullContact Inc.
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
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Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
FullContact Inc.
Very easy to use online and great mobile app as well
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Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Reliability and Availability
FullContact Inc.
Automatically updates contacts daily
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Nimble
No answers on this topic
Performance
FullContact Inc.
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
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Nimble
No answers on this topic
Support Rating
FullContact Inc.
Their support is very responsive and friendly.
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Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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In-Person Training
FullContact Inc.
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
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Nimble
No answers on this topic
Online Training
FullContact Inc.
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
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Nimble
No answers on this topic
Implementation Rating
FullContact Inc.
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
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Nimble
No answers on this topic
Alternatives Considered
FullContact Inc.
FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
Read full review
Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Scalability
FullContact Inc.
Easily updates contact information
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Nimble
No answers on this topic
Return on Investment
FullContact Inc.
  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
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Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Read full review
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