Likelihood to Recommend If you are trying to track time across teams or functions, that is really what FunctionFox is designed for. I think this would work better for individual, smaller teams with similar tasks and activities, instead of for larger companies with more complex organizational operations. If you are just getting started with time tracking, this could be a good place to start.
Read full review TeamGantt is wonderful for organizing long and short term projects that have lots of tasks and or people involved. I love that it's "in the cloud" so I can manage no matter where I am or what device I'm using. There is a mobile app that is quite easy to use and sized nicely for people who have trouble reading small/fine print. I find it to be a well-suited tool for ongoing projects where the tasks change weekly - I use it for my newsletter planning. You can assign and label tasks which is super convenient for me and my Team. All through the week we are making changes and suggestions in TeamGantt and as we get closer to publication day we mark the stories and objects as done so we know we will finish everything before our deadline.
Read full review Pros With only a couple clicks I can still easily pull reports by employee on a weekly basis which provide the information I need to run payroll. I pull reports by client each month for our monthly client billings, which we have broken down by project so I can easily see how our time was spent on their account. We set a budget for the approved number of hours we can apply to any one project for the month, and the system provides the project manager with a warning as the limit comes near. That function has been fantastic! FunctionFox's Help Desk personnel are wonderful, providing an exceptionally personalized experience. They take their time, and will even schedule a call to go into greater depth, such as an entire account review just to ensure you're able to use all the product features to your company's best advantage. Our entire team jumped on a half hour call a couple months ago, and she answered ALL of our questions, including providing us with info on some features we hadn't realized even existed. Read full review In TeamGantt, clients can remark on any undertaking and keep their visits inside the errands. Reports can likewise be connected to any undertaking. Clients can channel the errands by the due date and what their identity is relegated to, and they can change over Gantt graphs into PDFs. The arrangement is accessible for each client each month's membership premise and offers support using telephone and email. Read full review Cons The function of the site is not as user-friendly as others, it's sometimes hard to find certain projects and organize data in order to track effectively. I would often need to download/export reports. Sometimes a project would accidentally be created twice and hours billed to two separate projects for the same thing. Which made tracking and billing increasingly difficult. Little to no organization of projects for billing and finance purposes, which makes it hard when we conduct billing as there is not a clear way to know if a project is complete, ongoing, rejected etc. Read full review Task assignment matrix is a bit clunky. It's a bit difficult to see distribution of work for each assignee, but not impossible. Read full review Likelihood to Renew All of my employees are used to it and introducing a new software to them requires them to get trained again increasing the costs. TimeFox is an easy to use and understand software. Another advantage of TimeFox is that is an online software and I can access it whenever I want to.
Read full review Usability It's a good tool for tracking hours and overall budget. It does not give you insight into why there are those hours, or what part of the project has over burned. The tool is also tough to export reports and find the correct information throughout. Not only this, but I also have a hard time changing project details - there's no real easy way to and there's a larger room for error
Read full review Support Rating I haven't used FunctionFox for a lot of support requests. On the times that i've been having issues I've had the issue resolved within a day, most questions I have had i've been able to source answers online or from a colleague. From what I have experienced the support team seems great.
Read full review I never interacted with them. That, in itself, I feel represents their quality. They made the resources available to me so that when I started to have a question, the answer was either right there for me, or easy to figure out without any trouble. So, I never felt the need!
Read full review Implementation Rating Unsure on implementation of FunctionFox - was before my time at the company. Everyone at the company had a good understanding of the product and how to use it by the time I joined. My understanding is we implemented ourselves with a few training sessions for the creative team and adding hours as well as training for the account team to add projects
Read full review Alternatives Considered When we were looking for software we tested several, and FunctionFox was hands down the best value. While there are other options, and each company is different, nothing could come close to filling our needs the way FunctionFox has. The money we spend has been returned several times over.
Read full review Our team uses
ClickUp for task management.
ClickUp has a Gantt chart feature, but it's based solely on the tasks we create in
ClickUp , so in order to create a client-facing chart, we'd have to completely change the way we assign tasks to our internal team. We use TeamGantt for the sole purpose of creating project plans and viewing project statuses at-a-glance. You might be able to use it for task management, but we don't.
Read full review Return on Investment FunctionFox pays for itself just about every month in terms of how much more I am able to bill than before I started using the software, and how much less time I need to spend on non-billable admin tasks. I used to create invoices based mostly on what sounded fair, rather than on accurate time & cost records. I'm sure my clients loved it, but it wasn't healthy for my business. Now I base invoices on actual time and expense records, and end up with more money in my pocket. It's not tangible, but FunctionFox has improved my ability to communicate with clients, and with freelance partners when I'm involved in a collaborative project. I can anticipate and discuss potential budget or delivery deadline overruns before they occur. The goodwill this builds has had a tremendously positive impact on client and partnership relations. I fell into freelancing without a lot of experience running a business. FunctionFox has been a great teacher, helping me think through many issues that I wouldn't have even recognized as important. It is simple to use, with a UI that is neither intimidating nor overwhelming, and it has been super flexible in terms of molding it to suit the way I work. Read full review TeamGantt has had an overall incredible return on investment. In the past, we have tracked strategies/projects manually (MS Excel, etc.). Having a tool like TeamGantt has improved our efficiency greatly. The ability to see where a project stands (intra-department) at-a-glance has improved our ability to observe statuses. TeamGantt has definitely helped remind me to drive on projects that would normally have gone "stale." Read full review ScreenShots