Fusion Contact Center Pro vs. Zendesk Talk
Fusion Contact Center Pro vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Fusion Contact Center Pro | N/A | Fusion Connect headquartered in Atlanta offers their enterprise cloud contact center solution, Contact Center Pro, which they state provides everything a business needs to connect and communicate with customers effectively. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
Fusion Contact Center Pro | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Fusion Contact Center Pro | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Fusion Contact Center Pro | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Fusion Contact Center Pro | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Fusion Contact Center Pro | Zendesk Talk | |
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Likelihood to Recommend | Fusion Connect No answers on this topic | Zendesk |
Pros | Fusion Connect No answers on this topic | Zendesk |
Cons | Fusion Connect No answers on this topic | Zendesk |
Support Rating | Fusion Connect No answers on this topic | Zendesk |
Alternatives Considered | Fusion Connect No answers on this topic | Zendesk |
Return on Investment | Fusion Connect No answers on this topic | Zendesk |
ScreenShots |