Sage Expense Management vs. TravelBank

Fyle is a much better software than traditional excel reports as it provides both a mobile app and desktop application. Though there is much room for improvement, it still can be rated higher for more users as it makes the process of claims processing and auditing much faster and easier as compared to handling physical bills and receipts. It has helped my organization to save on 2 man-months cost as well by reducing the redundant activities of automating bill submission through apis for common apps like UBER, OLA, etc.

Incentivized

The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!

Incentivized

• Expense management
• Submitting bills for Reimbursement
• Approval process
• Expense tracking
• The ability to converse within the app. If the approver rejects, the requester can see the reason and type back their response/rectify and resubmit. All within the app.

Incentivized

• TravelBank encourages employees to book lower cost flights and hotels. Employees receive half the difference between the average cost for the service and the cost the company is paying in the form of vouchers for Amazon/Airbnb etc. For example, if the average cost of a flight from SFO to JFK is $500, and the employee books a $400 flight, the employee gets $50 and the company saves $50.

Incentivized

• Calculate miles on the go
• Bugs at time of submission
• Not enough categories for expenses. More dropdowns would be helpful.

Incentivized

• It was hard to find a good hotel in my budget.
• I wish I could get the incentives back in cash.
• I have trouble using the user interface and wish I could store my common searches easier bcecauseI usually only travel to one place.
• They need to have a better search tool. Like, if a hotel is unavailable it still needs to come up in the search bar -- not necessarily on the map or home screen, but it would help to see all options if I search because for some reason a ton of hotels that I know have open rooms do not show up.

Incentivized

The TravelBank team came in for a Lunch and Learn, which was great! Our account team spent a lot of time walking through all of the features and capabilities of TravelBank, as well as tips and tricks for using the online platform and the app. This was tremendously helpful! Also, whenever we need to contact customer support if we are experiencing and difficulties, they are beyond responsive and very helpful!

Incentivized

Features wise both Zoho and Concur are equivalent to Fyle - may be they even offer more features. We picked Fyle particularly because: a) We are a small organization of less than 200 employees and were looking for a cloud based offering b) We had to keep our costs minimal without making major changes to our organization structure Fyle was most optimal that catered to all our requirements.

Incentivized

It is much easier to use than Concur, but typically Concur is mandated to use. We also quickly tried other apps but found that TravelBank was the best. Other apps had issues in trying to recognize the amount if a tip was added and often failed. This is why I like entering in the actual value.

Incentivized

• Saves so much time!
• Makes it easier for everyone involved in the processes
• Ease in releasing payments/reimbursements.

Incentivized

• I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
• We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.

Incentivized