Fyle vs. Zoho Expense

Fyle is a much better software than traditional excel reports as it provides both a mobile app and desktop application. Though there is much room for improvement, it still can be rated higher for more users as it makes the process of claims processing and auditing much faster and easier as compared to handling physical bills and receipts. It has helped my organization to save on 2 man-months cost as well by reducing the redundant activities of automating bill submission through apis for common apps like UBER, OLA, etc.

Incentivized

Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.

Incentivized

• Expense management
• Submitting bills for Reimbursement
• Approval process
• Expense tracking
• The ability to converse within the app. If the approver rejects, the requester can see the reason and type back their response/rectify and resubmit. All within the app.

Incentivized

• The program will notify users if they have entered a duplicate charge.
• Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.

Incentivized

• Calculate miles on the go
• Bugs at time of submission
• Not enough categories for expenses. More dropdowns would be helpful.

Incentivized

• Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
• More room for customization by department. My service department needs different categories of expenses then my sales department.

Incentivized

Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.

Incentivized

The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)

Incentivized

Features wise both Zoho and Concur are equivalent to Fyle - may be they even offer more features. We picked Fyle particularly because: a) We are a small organization of less than 200 employees and were looking for a cloud based offering b) We had to keep our costs minimal without making major changes to our organization structure Fyle was most optimal that catered to all our requirements.

Incentivized

I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.

• Saves so much time!
• Makes it easier for everyone involved in the processes
• Ease in releasing payments/reimbursements.

Incentivized

• We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
• Positive ROI is that team members spend less time on expense reports due to the ease of reporting
• Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.

Incentivized