GaggleAMP vs. Sociabble

GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.

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Most organizations interested in a Social Selling/Employee Advocacy platform would do well to try out Sociabble. It can be customized and adapted to perfectly fit your organization's needs and will almost certainly provide ROI on user engagement and connection to the broader goals of the organization. The only reason I might not suggest Sociabble would be if you're looking for a quick, turnkey solution to Employee Advocacy for a smaller team. All of the customization and gamification options Sociabble offers might be underutilized by small teams and do require some level of setup/configuration.

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• Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
• Easy to get others in organization to sign up. Also offers app and browser app.
• Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values

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• Advanced Gamification Framework
• Performance Dashboard
• Lead Tracking

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• There are no out of the box implementations to get started quick.
• The campaign manager could be more involved and vocal about recommendations and how to implement them.
• I'd like deeper insight into what my employees do and do not like to share.

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• Ideas to be recognized and providing feedback, people who are looking for.
• Any leads to knowing by customer or team to be an update to the content writer with the contact detail access to reach for demonstrating the solutions shared.
• A wall on Sociabble, who is looking for new technologies or solutions to generate the leads

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Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them

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Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!

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We've had a total of ~30 support tickets with Sociabble and am not proud to say that if we had done better research, probably 20 of them could have been solved with their useful help documentation/content. However, when we do run into an issue within the platform, their Support Team is always quick to assist and provide an acceptable solution.

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A former colleague suggested EveryoneSocial, but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Easy connect will Technology Access to anywhere at anytime Right contents I feel that we are getting at the right time

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• Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
• GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
• Brand awareness.

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• The platform allows companies to deliver content to their employees that helps them grow and engage, which consequently leads to better delivery, making the company's service more efficient. Efficiency generates customer satisfaction.
• Scheduling posts allows them to set aside just a few hours to schedule all the posts for the week or even the month, creating time to dedicate to other daily tasks.
• I would also like to highlight the customer support we get from the Sociabble team, as it is very good and efficient.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info