Sociabble: The Do-It-All Social Selling and Employee Advocacy Platform
Updated September 04, 2020

Sociabble: The Do-It-All Social Selling and Employee Advocacy Platform

Thomas (TC) Riley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Overall Satisfaction with Sociabble

We use Sociabble as our premium social selling tool for clients. Part of our company's strategy is Create-Distribute-Analyze. A critical element of that is effective distribution of content and employee's social channels are typically one of the most underutilized channels a company has in their marketing stack. Sociabble not only makes this easy, but does it in a clean/intuitive format that makes it easy to adopt. That does not even consider the employee advocacy benefits and other advantages the platform offers.

Pros

  • User-Friendly Layout: A layout and feel that will be very familiar to anyone who uses other social media channels, especially Pinterest.
  • Ease Of Use: Incredibly simple platform to connect your profiles with and begin using; while it has significant opportunity for customization and higher-level usage, the basic purpose and configuration of the platform is incredibly straight-forward.
  • Customization: There are a ton of customizable options and elements that Sociabble provides, compared to other products on the market.

Cons

  • Too Customizable: Given the incredible customization options an organization has, it can sometimes be difficult to remember exactly how to do certain actions, where to make a specific update, etc.
  • Employee Engagement and Distribution of Company Content has increased by 800+% over traditional methods (company social pages only).
  • Employee Advocacy and cohesion with the broader goals of the business have significantly increased with a platform like this.
  • Engagement within the platform has spiked as we've rolled customized contest/badges/etc within the platform.
Sociabble is the more premium and customizable version of Smarp. It offers significantly more customization, even if it isn't as 'turnkey' of a solution for a team. I would encourage anyone with a large team (100+ members) or the time/resources to commit to this effort to consider Sociabble, while I'd recommend Smarp for smaller teams or a company that doesn't have the time/bandwidth to dedicate resources to the management of the platform.
We've had a total of ~30 support tickets with Sociabble and am not proud to say that if we had done better research, probably 20 of them could have been solved with their useful help documentation/content. However, when we do run into an issue within the platform, their Support Team is always quick to assist and provide an acceptable solution.

Do you think Sociabble delivers good value for the price?

Yes

Are you happy with Sociabble's feature set?

Yes

Did Sociabble live up to sales and marketing promises?

Yes

Did implementation of Sociabble go as expected?

Yes

Would you buy Sociabble again?

Yes

Most organizations interested in a Social Selling/Employee Advocacy platform would do well to try out Sociabble. It can be customized and adapted to perfectly fit your organization's needs and will almost certainly provide ROI on user engagement and connection to the broader goals of the organization. The only reason I might not suggest Sociabble would be if you're looking for a quick, turnkey solution to Employee Advocacy for a smaller team. All of the customization and gamification options Sociabble offers might be underutilized by small teams and do require some level of setup/configuration.

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