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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gather

    Score8.6 out of 10
    N/AGather is a web-based video call platform, building virtual spaces for people to live and interact more effectively online. They combine video-calling with a 2D map, letting you walk around and talk to the other people right next to you. Their creation tools allow you to make custom, interactive spaces.

    $0

    per month

    Grasshopper

    Score6.1 out of 10
    N/AGrasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

    $18

    per month for a single user

    Pricing
    GatherGrasshopper
    Editions & Modules
    No answers on this topic
    True Solo
    $18
    per month for a single user
    Solo Plus
    $32
    per month
    Small Business
    $70
    per month
    Offerings
    Pricing Offerings
    GatherGrasshopper
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount available for annual pricing.
    More Pricing Information
    Community Pulse
    GatherGrasshopper
    Considered Both Products
    Gather Presence Inc.
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    46 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    42 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    46 Answers
    Features
    GatherGrasshopper
    Cloud PBX
    Comparison of Cloud PBX features of Gather Town and Grasshopper
    Feature
    Gather Town
    -
    Ratings
    Grasshopper
    9.7
    46 Ratings
    20% above category average
    Hosted PBX00 Ratings9.423 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings10.024 Ratings
    User templates00 Ratings10.019 Ratings
    Call reports00 Ratings9.433 Ratings
    Directory of employee names00 Ratings9.434 Ratings
    Call Management
    Comparison of Call Management features of Gather Town and Grasshopper
    Feature
    Gather Town
    -
    Ratings
    Grasshopper
    9.6
    51 Ratings
    15% above category average
    Answering rules00 Ratings9.247 Ratings
    Call recording00 Ratings9.622 Ratings
    Call park00 Ratings9.812 Ratings
    Call screening00 Ratings10.036 Ratings
    Message alerts00 Ratings9.243 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Gather Town and Grasshopper
    Feature
    Gather Town
    -
    Ratings
    Grasshopper
    7.9
    12 Ratings
    0% below category average
    Video conferencing00 Ratings7.93 Ratings
    Audio conferencing00 Ratings7.77 Ratings
    Video screen sharing00 Ratings8.23 Ratings
    Instant messaging00 Ratings8.09 Ratings
    Mobile apps
    Comparison of Mobile apps features of Gather Town and Grasshopper
    Feature
    Gather Town
    -
    Ratings
    Grasshopper
    8.9
    48 Ratings
    12% above category average
    Mobile app for iOS00 Ratings8.935 Ratings
    Mobile app for Android00 Ratings8.929 Ratings
    Best Alternatives
    GatherGrasshopper
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Fuze
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GatherGrasshopper
    Likelihood to Recommend
    8.3
    (4 ratings)
    7.8
    (56 ratings)
    Usability
    7.7
    (3 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (42 ratings)
    User Testimonials
    GatherGrasshopper
    Likelihood to Recommend
    Gather Presence Inc.
    Gather is best used as a company hub and a place to get a sense of fellow staff members' activity. It lets staff express themselves with their own space. It's also great for impromptu or quick meetings. Gather does not replace more serious meeting tools like Zoom or Google Meet. It's had a difficult transition to its version 2 with missing features, but they are working on it and improving quickly. Some staff may not enjoy the video game look or having to show up in the app.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.
    Incentivized
    Read full review
    Pros
    Gather Presence Inc.
    • alert for messages
    • Being able to have several spaces for communication for free
    • constant updates
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
    • I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
    • The cost is very reasonable for the value added to our company.
    Incentivized
    Read full review
    Cons
    Gather Presence Inc.
    • Some people have trouble finding the controls the first time
    • I use Gather Town during my training sessions with Zoom. A direct link to Gather Town woiuld be nice,
    • Being able to integrate Gather Town IN zoom would be amazing.
    • When people interact in a small group, a larger icone with their face would be nice
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
    • Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
    • Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.
    Incentivized
    Read full review
    Usability
    Gather Presence Inc.
    Overall, it's great to use. There is a slight learning curve for staff who are unfamiliar with video game mechanics (Moving around a virtual world, managing their view), but most learned very quickly. Meetings generally just work and are quick to connect; however, video quality is often lower than in other conferencing apps.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.
    Incentivized
    Read full review
    Support Rating
    Gather Presence Inc.
    No answers on this topic
    GoTo formerly LogMeIn
    When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.
    Incentivized
    Read full review
    Alternatives Considered
    Gather Presence Inc.
    Pretty easy to use. This is the ONE criterion I go by when ai try a new app. Some participants had some problems using the app in the first few minutes but after this, they really enjoyed the tool. Compared with the other interactive app I used, the learning curve was very short. So overall, Gather Town is one of the app I got back to.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.
    Incentivized
    Read full review
    Return on Investment
    Gather Presence Inc.
    • Considerable money savings since it has a free tier option
    • When required, a space for more than 100 people is contracted and we can canceled immediately.
    • social events have been carried out virtually thanks to this tool
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
    • It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
    • It's decreased the amount of time spent on unwanted sales calls via the call screening application.
    Incentivized
    Read full review
    ScreenShots