Likelihood to Recommend Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.
Read full review If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Read full review Pros User self-help - the video tutorials and a robust publicly accessible knowledgebase. Geckoboard can aggregate data from a number of other apps into a singular dashboard. Sleek, dark UI. Read full review The report outputs can vary across different types such as HTML, PDF, and Excel Their open source offering is very sufficient There are great boards and blogs for developers and engineers to expand and use their features. The people from the company that I've worked with are professional and courteous. Read full review Cons A bit more flexibility in the number of columns would be nice. Ability to scale to mobile device (web). App capabilities are missing on Android. Read full review The documentation on all the available features, but most importantly on the scripting side, can be improved The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized The server portal needs to provide better tools More integration is needed with other OpenText products Read full review Likelihood to Renew My company did not renew due to changes in the organization.
Jordan Zwick Business Analyst (Business Development/Market Valuation)
Read full review I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Read full review Usability With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.
Read full review It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.
Read full review Support Rating The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.
Read full review Always there on the front and backend for us and the client.
Read full review Alternatives Considered Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
Read full review It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
Read full review Return on Investment While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department. Because pricing is monthly, we can grow or decrease our usage based on our current client needs. Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports. Read full review Actuate can handle 50 to 60 sub reports inside a report very well. Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently. Read full review ScreenShots OpenText Magellan Screenshots