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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Geckoboard

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Geckoboard enables users to create real time dashboards using data from over 80 cloud services. It integrates with other products such as: AWeber, Basecamp, Campaign Monitor and HubSpot.

    $35

    per month

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    Starter
    $35
    per month
    Team
    $159
    per month
    Team Plus
    $275
    per month
    Company
    $599
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    Geckoboard
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
    Features
    GeckoboardSplunk IT Service Intelligence (ITSI)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    9.3
    5 Ratings
    13% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pixel Perfect reports8.03 Ratings00 Ratings
    Customizable dashboards10.05 Ratings00 Ratings
    Report Formatting Templates10.04 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    7.7
    5 Ratings
    4% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Drill-down analysis8.04 Ratings00 Ratings
    Formatting capabilities8.03 Ratings00 Ratings
    Integration with R or other statistical packages7.02 Ratings00 Ratings
    Report sharing and collaboration8.05 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    9.0
    5 Ratings
    9% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Publish to Web10.05 Ratings00 Ratings
    Publish to PDF9.01 Ratings00 Ratings
    Report Versioning9.02 Ratings00 Ratings
    Report Delivery Scheduling8.03 Ratings00 Ratings
    Delivery to Remote Servers9.03 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    8.7
    5 Ratings
    9% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.05 Ratings00 Ratings
    Location Analytics / Geographic Visualization10.05 Ratings00 Ratings
    Predictive Analytics6.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    7.8
    5 Ratings
    8% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Multi-User Support (named login)9.05 Ratings00 Ratings
    Role-Based Security Model7.03 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.03 Ratings00 Ratings
    Single Sign-On (SSO)6.12 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    9.5
    5 Ratings
    21% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Responsive Design for Web Access9.05 Ratings00 Ratings
    Mobile Application10.03 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.04 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Geckoboard and Splunk IT Service Intelligence (ITSI)
    Feature
    Geckoboard
    10.0
    2 Ratings
    25% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    REST API10.02 Ratings00 Ratings
    Javascript API10.02 Ratings00 Ratings
    iFrames10.02 Ratings00 Ratings
    Java API10.02 Ratings00 Ratings
    Themeable User Interface (UI)10.02 Ratings00 Ratings
    Customizable Platform (Open Source)10.02 Ratings00 Ratings
    Best Alternatives
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    9.0
    (6 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.9
    (2 ratings)
    Data Sharing and Collaboration
    8.0
    (5 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    GeckoboardSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Geckoboard
    Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Geckoboard
    • User self-help - the video tutorials and a robust publicly accessible knowledgebase.
    • Geckoboard can aggregate data from a number of other apps into a singular dashboard.
    • Sleek, dark UI.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Geckoboard
    • A bit more flexibility in the number of columns would be nice.
    • Ability to scale to mobile device (web).
    • App capabilities are missing on Android.
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Geckoboard
    My company did not renew due to changes in the organization.
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Geckoboard
    With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Support Rating
    Geckoboard
    The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    Alternatives Considered
    Geckoboard
    Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    Geckoboard
    • While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department.
    • Because pricing is monthly, we can grow or decrease our usage based on our current client needs.
    • Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    Geckoboard Screenshots

    Screenshot of Create live KPI dashboards in minutes. No coding or training required.Screenshot of Easily pull in real-time data from over 80 different tools, including spreadsheets and databases, as well as popular business tools like Salesforce, Zendesk, Google Analytics and many more.Screenshot of Anyone can build custom dashboards that make data and KPIs look professional and are easy for everyone on the team to understand at a glance.Screenshot of Get important numbers in front of the team or stakeholders, whether they're in the office or WFH.Screenshot of Every part of your organisation can surface metrics that matter to them and show progress towards their goals.