Genbook vs. Google Calendar

I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.

I think it's appropriate for everyone that meets with customers, meets with people within their businesses. I even put my personal calendar on my work calendar. I'm just looking at it every day, so I think everyone could use it.

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• Manufactured time for my more essential job duties as owner
• It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
• Sifts out the not so serious purveyors of massage and keeps those that are.
• Provides gift certificate purchase in increments or whole amounts. Saves me time.

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• Enables the creation of designated Focus Hours
• Enables users to set their "working hours" and others can see if they are setting up a meetings a moon symbol next to their name to show it is outside of that invitees working hours
• Allows you to easily create scheduled tasks directly on your Google Calendar

• The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
• Email to your book of business via Genbook is missing.

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• The booking page is really helpful for external people who want to chat with me, but so few people use it, that it makes it more frustrating. The solution exists but nobody is using it. It needs to be highlighted more
• You have to switch between email accounts or set up additional calendars to schedule work events vs personal events
• integrations with other calendars don't update quickly, so sometimes a coworkers vacation doesn't show up in the calendar until much later

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Genbook is an amazing online platform and easy to use and work with on the go.

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The platform itself is pretty user friendly even if you don't have a technical background. You can easily schedule meetings, block out focus time, update your time off, and add meeting notes. The settings are easily mapped out in terms of functionality and if you need help you can easily search for an answer on Google search

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Always friendly and quick to respond.

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amazing work

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AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.

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Most of the other services we would use don't have the same integration with other Google services that Google Calendar has. The ability to view and set things from your email is very convenient. So is the ability to have your notifications automatically show up on an Android phone as a reminder.

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• Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
• People can book at all hours of day or night.

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• Very significant improvement in employee productivity (more than 10%), because people spend much less time arranging meetings.
• Essential tool to develop remote work within the company during Covid.
• No need to build an email infrastructure (significant cost reduction in IT infrastructure).

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info