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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Genbook

    Score10 out of 10
    Small Businesses (1-50 employees)
    Genbook is appointment scheduling software from the company of the same name in San Francisco, California.

    $25

    Per 1 user, Per month

    Sabre Red Workspace

    Score10 out of 10
    N/ASabre Red Workspace, from Sabre Travel Network, is travel agent workspace management solution.N/A
    Pricing
    GenbookSabre Red Workspace
    Editions & Modules
    Solo (annual)
    $25
    Per 1 user, Per month
    Team (annual)
    $49
    Per 2-5 users, Per month
    Company (annual)
    $83
    Per 6-12 users, Per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GenbookSabre Red Workspace
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.—
    More Pricing Information
    Community Pulse
    GenbookSabre Red Workspace
    Considered Both Products
    Genbook
    No answer on this topic
    Sabre
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    GenbookSabre Red Workspace
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GenbookSabre Red Workspace
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.6
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (5 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GenbookSabre Red Workspace
    Likelihood to Recommend
    Genbook
    I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
    Read full review
    Sabre
    If you want to keep all of your choices in the same location, this is an excellent choice to make.Sabre is an excellent choice for serious travel agents who are prepared to devote a substantial amount of time to learning and becoming proficient with a booking platform. It provides agents with excellent functions such as the ability to find flight availability and pricing in real time, the capacity to hold flights for up to 72 hours, and the capability to book with a secure and well-known system. The primary issue is that it is geared toward the needs of agents; as a result, it is EXTREMELY challenging for a new user to pick up and become proficient with Sabre.
    Incentivized
    Read full review
    Pros
    Genbook
    • Manufactured time for my more essential job duties as owner
    • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
    • Sifts out the not so serious purveyors of massage and keeps those that are.
    • Provides gift certificate purchase in increments or whole amounts. Saves me time.
    Incentivized
    Read full review
    Sabre
    • Sabre Red Workspace is constantly evolving to keep up with technology trends. For example, it is now available for agents to download on their iPads so that they can work from anywhere.
    • Sabre Red Workspace offers a suite called Red Apps which has many categories of useful apps that can customize your experience (some at no extra charge) and help simplify workflows.
    • Sabre Red Workspace provides a comprehensive library of every format or command that an agent could ever need to do his or her job.
    Incentivized
    Read full review
    Cons
    Genbook
    • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
    • Email to your book of business via Genbook is missing.
    Incentivized
    Read full review
    Sabre
    • Sabre does not have a well-working support system. Most calls require you to pay Sabre just for assistance within the system.
    • Sabre has a very large learning curve. It is very specific to itself - it is unlike other software and requires memorizing a lot of keystrokes.
    • Sabre is all in code and text-speak, so it is often difficult to understand.
    Incentivized
    Read full review
    Usability
    Genbook
    Genbook is an amazing online platform and easy to use and work with on the go.
    Incentivized
    Read full review
    Sabre
    No answers on this topic
    Support Rating
    Genbook
    Always friendly and quick to respond.
    Incentivized
    Read full review
    Sabre
    In my 14 years of using Sabre Red Workspace, their software support desk has always offered top-notch customer service and professionalism. Their representatives are extremely knowledgeable, and there has never been a time where they weren't able to quickly and accurately resolve our issues or answer our questions when we called, and we have never been charged for their assistance.
    Incentivized
    Read full review
    Implementation Rating
    Genbook
    amazing work
    Incentivized
    Read full review
    Sabre
    No answers on this topic
    Alternatives Considered
    Genbook
    AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
    Incentivized
    Read full review
    Sabre
    Error Free Functionality, More Availability and Much better in speed
    Read full review
    Return on Investment
    Genbook
    • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
    • People can book at all hours of day or night.
    Incentivized
    Read full review
    Sabre
    • Overall for the business, it allows us to profit on international flights, where outside of Sabre we would not earn anything. We can earn percentages on certain international flights for booking or add commissions to base prices not posted elsewhere.
    • Sabre creates a barrier to entry for new agents and keeps agents from committing to the business.
    • Sabre gives base prices for agents that are significantly less than those found to a normal user, searching for a flight. This allows for sometimes very high added commissions (upwards of $500 per ticket) while also providing a lower cost to the customer, keeping them working with you in the future.
    Incentivized
    Read full review
    ScreenShots

    Genbook Screenshots

    Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture